We are seeking a friendly, organized, and sales-savvy Customer Service and Sales Support Representative to join our team!.
As our Customer and Sales Support Representative, you will be responsible f...Show moreLast updated: 30+ days ago
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EMCO CorporationWoodstock, Ontario, Canada
Full-time
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We are seeking a friendly, organized, and sales-savvy Customer Service and Sales Support Representative to join our team!
As our Customer and Sales Support Representative, you will be responsible for providing top-notch customer service, resolving customer inquiries, and supporting our sales team to drive revenue growth.
Core Responsibilities :
Respond to customer inquiries via phone, email, and video chat
Resolve customer complaints and concerns in a timely and professional manner
Provide product information and solutions to customers
Support the sales team with lead generation, data entry, and sales research
Identify and escalate potential sales opportunities to the sales team
Collaborate with internal teams to resolve customer issues and improve processes
Requirements :
Must be eligible to work in Canada
1+ year of customer service and sales support experience
Excellent communication, problem-solving, and interpersonal skills
Ability to work in a fast-paced environment and prioritize tasks effectively
Strong computer skills
Proficiency in Zoom
Ability to work collaboratively in a team environment
Full- time position available
Why Join Us :
Competitive Wage
Remote Work Advantage
Residual Income, Bonus Pay
Extended Health Insurance
Flexible Schedule
Language requirement : English
If you're a customer-focused and sales-driven professional looking for a new challenge, please submit your application. Let's deliver exceptional customer experiences and drive sales growth together!