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Customer service agent Jobs in Delta, BC
- Promoted
Customer Service Representative
Regina Creation SolutionBritish Columbia, CanadaVehicle Service Agent
SIXT CanadaRichmond, British Columbia, CanadaCustomer Service Specialist
Convoy Supply8183 130 Street, Surrey, BC, V3W 7X4Remote - Customer Service Sales - Delta, BC
Talent Hire RecruitmentDelta, BC, CA- Promoted
Vehicle Service Agent
SIXTRichmond, British Columbia, Canada- Promoted
- New!
Customer Service Representative- AI Trainer
DataAnnotationSurrey, BC, Canada- Promoted
Customer Service Part Time Position
EA SolutionsAny, Canada- Promoted
Customer Service - Work from Home
Spade RecruitingTsawwassen, British ColumbiaCustomer Service Representative
EightSix NetworkBCCustomer Service Agent
SPI Health and SafetyBC, Canada- Promoted
Customer Service - Service Department
Fraser Valley Equipment Ltd.Surrey, BC, CanadaCustomer Service Representative
Focus AcquisitionsSurrey, BC, CA- Promoted
Customer Service Representative Agent Work From Home - Part Time Focus Group Panelists
ApexFocusGroupNew Westminster, British Columbia, Canada- Promoted
Customer Service Representatives
BMOBritish Columbia, British Columbia, CanadaCustomer Service Associate
SaversNew Westminster, BCCustomer Service Associate
Savers / Value VillageNew Westminster, BC, CARemote - Customer Service Sales - Surrey, BC
HMG CareersSurrey, BC, CACustomer Service Agent - Fully Remote
American Income Life Insurance Companysurrey, BC, CACustomer Service
CB CanadaRichmond, British Columbia, CanadaCustomer Service Sales Representative
Moonshot MarketingDelta, BC, CACustomer Service Representative
Regina Creation SolutionBritish Columbia, Canada- Full-time
- Part-time
Full job description
As a Customer Support Representative, you will be the primary point of contact for our customers, providing exceptional service and assistance. You will address inquiries, resolve issues, and ensure a positive customer experience.
Key Responsibilities :
Customer Interaction : Respond to customer inquiries via phone, email, and chat in a friendly and professional manner.
Issue Resolution : Diagnose and resolve customer issues effectively, ensuring timely follow-up and resolution.
Product Knowledge : Maintain an in-depth understanding of our products and services to provide accurate information and support.
Documentation : Record customer interactions and feedback in the customer relationship management (CRM) system.
Collaboration : Work closely with other departments (e.g., sales, technical support) to resolve complex issues and improve processes.
Feedback : Collect and report customer feedback to help improve products and services.
Training : Participate in training programs to enhance product knowledge and customer service skills.
Qualifications :
Experience : Previous experience in customer service or support is a plus.
Skills :
Excellent verbal and written communication skills.
Strong problem-solving abilities and attention to detail.
Proficiency in using CRM software and other relevant tools.
Ability to work independently and as part of a team.
Attributes : Empathetic, patient, and able to manage stressful situations calmly.
Work Environment :
May work in an office setting or remotely, depending on company policies.
Flexible hours may be required to accommodate customer needs.
Job Types : Full-time, part time