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Customer service agent • ajax on
Customer Service Agent - Part Time
Top Level PromotionsWhitby, ON, caCustomer Service Assistant
6ix ManagementPickering, ON, CACustomer Service Representative
Globe Life - Kelechi AneleOshawa, ON, CACustomer Service Sales Representative
Invitica SolutionsOshawa, ON, CA- Promoted
Customer Service Representative Agent Work From Home - Part Time Focus Group Panelists
ApexFocusGroupClaremont, Ontario, CanadaCustomer Service Representative
goeasy Ltd.Pickering, Ontario, CACustomer Service Representative
BMOOshawa, Ontario, Canada- Promoted
Bilingual Customer Service Representative
Randstad CanadaWhitby, Ontario, CA- Promoted
Entry Level Customer Service
Spade RecruitingOntario, Canada- New!
Passenger Service Agent
AGI Ground, IncOntario, CACustomer Service Representative
DXP EnterprisesOntario, CA- Promoted
Sales Representative - Customer Service Experience Required
Globe LifeOshawa, ONCustomer Service Representative
U-HaulOshawa, OntarioCustomer Service Associate
SaversWhitby, ONCustomer Service Administrator
Assured AutomotiveAjax, OntarioCustomer Service Representative
Farm Boy Inc.Pickering, Ontario, Canadaguest service agent
ClublinkON, CACustomer Service Representative
American Income Life AO - Kelechi IkpeawujoOshawa, ON, CACustomer Service Representative
UW WhitbyOshawa, ON, CACustomer Service Representative
CB CanadaWhitby, Ontario, CanadaCustomer Service Agent - Part Time
Top Level PromotionsWhitby, ON, ca- Quick Apply
Job Description
Job Title : Customer Service Agent
Department : Customer Service
Reports To : Customer Service Manager
Job Type : Part-Time, Remote
Compensation : $21.00 per hour
Job Overview :
We are looking for a friendly and driven Customer Service Representative to join our team! As the first point of contact for our customers, you will play a vital role in creating a positive customer experience by addressing inquiries, resolving concerns, and offering helpful solutions. Your commitment to customer satisfaction will help foster lasting relationships and contribute to the success of our business.
Key Responsibilities :
- Customer Assistance : Provide exceptional service to customers via phone, email, and chat, ensuring timely and professional responses.
- Problem Resolution : Effectively handle and resolve customer issues or complaints, ensuring each customer leaves with a positive experience.
- Product Expertise : Learn and maintain in-depth knowledge of our products / services to support customers with their needs.
- Order Support : Assist with processing orders, tracking statuses, and managing returns or exchanges.
- Record Keeping : Maintain accurate logs of all customer interactions, issues, and resolutions.
- Team Collaboration : Work with internal teams, including sales and technical support, to find solutions and improve the overall customer experience.
- Customer Feedback : Collect feedback to help identify opportunities for service improvements and escalate issues when necessary.
- Retention Efforts : Build strong, lasting relationships with customers through proactive support and engagement.
Qualifications :
Skills :
What We Offer :
How to Apply :
Interested? We’d love to hear from you! Please submit your resume and cover letter. We look forward to learning more about your experience and how you can contribute to our customer service team.