Crm Jobs in Richmond, BC

Rentokil-Terminix Canada is one of the largest pest control providers to the property management sector. Since its founding, it has been an industry leader in pest control. Our certified specialists use innovative technologies to protect millions of homes and businesses throughout Canada.

This role supports our commercial and residential customers while providing World Class customer service. They work directly with and support our Branch Managers, Technicians, and other members of the Support Services team to ensure customer satisfaction is met in all areas. Setting up new contracts and jobs, providing client portal support, distributing invoices with supporting documentation and following up on any client questions and / or concerns as it relates to invoicing or account changes. They are the support for both our internal and external customers, so it is imperative that they possess excellent customer service skills, can manage self, troubleshoot independently and maintain positive relationships.

This is a hybrid role (3 days from office & 2 days at home) based out of our office in Burnaby, BC.

Address : 8620 Commerce Court, Burnaby BC V5A 4N6

Salary : $45,700

Duration : 12 months

Responsibilities :

• Data entry of new contracts, job sales, and product sales into our CRM software
• Upload and file copies of contracts for new customers
• Customer account maintenance. Contact updates, changes to billing, PO’s, etc.
• Daily and consolidated month end invoicing
• Process and apply credit memos as required.
• Ensure accuracy in our invoice process, ensuring all relevant data is correct
• Upload invoices into customer 3rd party portals.
• Print, sort and mail daily invoice runs as required
• Ensure month-end procedures are followed and deadlines met.

all invoicing must be completed by the last business day of the month

Requirements

Benefits

Why Choose Rentokil-Terminix?

Rentokil-Terminix is an equal opportunity employer and encourages women, Aboriginal people, persons with disabilities and members of visible minorities to apply for positions. Rentokil-Terminix Steritech is committed to provide accommodations to applicants with disabilities throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act, 2005 (AODA). Please ensure to inform us if you require accommodation during any stage of the recruitment process .