Contact center manager Jobs in Regina, SK

Last updated: 2 days ago

Sr Change Manager to develop training documents and a change readiness plan for a large contact center solution project from initiation to go-live for a Benefits Modernization initiative

S.i. SystemsRegina

Our valued Public Sector client requires a.Senior Change Manager to develop training documents and a change readiness plan for a large contact center solution project from initiation to go-live for...Show moreLast updated: 30+ days ago

Promoted

Fashion Associate Part time Cornwall Center

Reitmans (Canada) Ltée / LtdRegina, Saskatchewan, Canada

CA$15.75 hourly

Full-time +1

Are you a lover of fashion Do you stay current on trends Do you enjoy engaging with customers Then this role is for you!. A day in the life (What you will do) : .Provide an amazing shopping experience...Show moreLast updated: 2 days ago

Investment Specialist - BMO Investment Center

BMOREMOTE / TELETRAVAIL, SK, CAN

CA$37,500.00–CA$69,500.00 yearly

Remote

Full-time +1

VIRTUAL59 - REMOTE / TELETRAVAIL - ON - BMO.Understands customer needs and provides wealth and investment-related sales and service to BMO customers or prospects. Advises customers on wealth and inves...Show moreLast updated: 30+ days ago

Promoted

Contract Manager

destinationone ConsultingRegina, Saskatchewan, Canada

CleanTech Education and EdTech Government (Municipal State / Provincial and Federal) Health and MedTech Healthcare and Wellness Legal NotForProfit and Public Accounting. We are committed to building a...Show moreLast updated: 30+ days ago

Temporary Hurricane Contact Center Agent

MCI, LCSK, CA

CA$37,000.00–CA$45,000.00 yearly

Temporary

IMMEDIATE OPENINGS - HURRICANE RELIEF AGENTS.MCI is seeking agents to work as needed in response to disaster relief efforts. This is a temporary, remote position contingent on hurricane disaster rel...Show moreLast updated: 30+ days ago

Automotive Detailer - Universal Collision Center Central

Universal Collision Center Inc.Regina, SK

CA$20.00–CA$30.00 hourly

Full-time

Universal Collision Center Inc.The Detailer will assist the Capital Auto Group to wash vehicles for our valued customers, and provide service to our Sales, Service, and Body Shop departments.The De...Show moreLast updated: 30+ days ago

Promoted

Physician - Emergency Medicine - Per Diem - Mercy San Juan Medical Center

VituitySK, Canada

Full-time

Carmichael, CA – Seeking Emergency Medicine Physicians.Join the Physician Partnership Where You Can Increase Your Impact. Vituity’s ownership model provides autonomy, local control, and a national s...Show moreLast updated: 3 days ago

Work at Home Contact Center Agent

Mass MarketsSK, CA

CA$16.00 hourly

Remote

WE'RE HIRING 1,000 WORK AT HOME STAFF TO SUPPORT FEDERAL, STATE, AND COMMERCIAL CLIENTS.MCI is looking for nationwide work at home customer service, help desk, technical support, and sales represen...Show moreLast updated: 30+ days ago

Promoted

General Manager

Morton Salt, Inc.Regina, Division No. 6, Canada

For more than 125 years, Windsor Salt has improved the lives of Canadians by making their food tastier, their roads safer, their pools cleaner, and so much more. From the salt we mine and produce th...Show moreLast updated: 10 days ago

Data Center Technician Canada Onsite

RM Staffing B.V.Regina, SK, CA

Permanent

Reboot Monkey is a global leader in IT solutions, specializing in data center management that simplifies your IT operations. We provide hosting space, future-proof upgrades, and 24 / 7 support through...Show moreLast updated: 30+ days ago

Operations Manager

GardaWorldRegina, Saskatchewan

Quick Apply

GardaWorld, an internationally recognized security company, is currently looking for an Operations Manager for its Cash Transportation division. GardaWorld offers an entrepreneurial culture in which...Show moreLast updated: 21 days ago

Endpoint Services Administrator

SaskEnergyRegina, SK

CA$90,000.00–CA$100,000.00 yearly

Full-time

SaskEnergy is seeking a qualified and motivated individual to join our team.The Endpoint Services Administrator provides technical leadership, oversees, and maintains the desktop computing environm...Show moreLast updated: 30+ days ago

Substation Electrical Site Supervisor

Rising Edge GroupRegina, SK, CA

Full-time

Quick Apply

Reporting to the Area Manager, the role of Site Supervisor is to manage and oversee all daily on-site construction activities. In this role the Site Supervisor is expected to lead on-site crew while...Show moreLast updated: 30+ days ago

Contact Centre Representative

Saskatchewan PolytechnicSaskatchewan, CA

CA$23.06–CA$27.58 hourly

Full-time

Job Duties / Qualifications, Skills and Abilities(QSA).Job Duties Job Duties Job Duties.Managing incoming phone calls on the 1 phone line in a professional and courteous manner.Route phone calls t...Show moreLast updated: 30+ days ago

Promoted

Physician - Emergency Medicine - Per Diem - Mercy San Juan Medical Center

Vituity inSK, Canada

Full-time

Physician - Emergency Medicine - Per Diem - Mercy San Juan Medical Center (Healthcare).Carmichael, CA - Seeking Emergency Medicine Physicians. Join the Physician Partnership Where You Can Increase Y...Show moreLast updated: 3 days ago

Temporary Hurricane Contact Center Agent

The Sydney Call CentreSK, Canada

MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on...Show moreLast updated: 30+ days ago

First Nations / Metis / Inuit Candidates - Contact Centre Opportunities for Indigenous People across Canada

CIBCRegina, SK

Full-time

At CIBC, we are in business to help our clients, employees and shareholders achieve what is important to them.Our ability to create value for all CIBC stakeholders is driven by a business culture b...Show moreLast updated: 30+ days ago

Guidewire Senior Policy Center Developer

SystematixRegina, Canada

CA$110,000.00–CA$125,000.00 yearly

We are currently looking for a .Guidewire Senior Policy Center Developer.The IT Division of the Saskatchewan Government Insurance has a need for an experienced and knowledgeable Guidewire (GW) Poli...Show moreLast updated: 30+ days ago

Promoted

Remote Market Research Panel - Call Center Agent Welcome - No Experience

Apex Focus GroupRegina, Saskatchewan, Canada

CA$850.00 weekly

Remote

Remote Market Research Panel Call Center Agent Welcome (Part Time / Full Time) No Experience.Our company is looking for qualified candidates to take part in paid national and local focus groups c...Show moreLast updated: 20 days ago

Promoted

Territory Manager

Forge Consulting GroupSaskatchewan, Canada, Canada

Full-time +1

Our client, a leader in the medical garment industry dedicated to making the highest quality products for health and wellbeing, is looking for a Territory Manager in the Saskatoon area.The successf...Show moreLast updated: 3 days ago

Sr Change Manager to develop training documents and a change readiness plan for a large contact center solution project from initiation to go-live for a Benefits Modernization initiative

S.i. SystemsRegina

30+ days ago

Job description

Our valued Public Sector client requires a Senior Change Manager to develop training documents and a change readiness plan for a large contact center solution project from initiation to go-live for a Benefits Modernization initiative.

The Successful Candidate Must Have :

A recognized accreditation or certification in change management (CCMP, CMS, CPCM, Prosci, APGM, AIM, etc.)
5+ years’ experience identifying resistance to change and providing counter strategies and solutions
Valid Enhanced Reliability Security Clearance

Tasks Include :

Identify the most expected and potential points of resistance to change. Develop counter strategies to reduce the resistance and address the doubts and uncertainty surrounding the change to foster a positive acceptance of change

Create specific change management plans with respect to training and orientation of employees for each major change / project

Develop a detailed work plan based on the change agenda and how the various changes will need to be implemented

Establish parameters to measure the early adoption, effective utilization and proficiency to new change initiatives for individual employees and organizational units

Conduct an assessment of change impact and requirements

Identify deviations in performance from the change standards and implement strategies for corrective action to achieve full organizational adoption to change

Establish and maintain a close engagement with specialists from the HR, training and communication branches to ensure a smooth transition to change and organization-wide successful implementation of these change initiatives

Develop a change management and communications strategy and plan for each project

Transfer functional and technical knowledge to the project team and client staff through individual and group training, demonstrations, written instructions and documents on an ongoing basis throughout the life of the project

Maintain all project artifacts as per established document management requirements for the department and Treasury Board (TB) policy.