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Contact center manager Jobs in Gatineau, QC

Last updated: 3 days ago
  • Promoted
Supervisor, Printing Production Center

Supervisor, Printing Production Center

House of Commons of Canada Chambre des communes du CanadaOttawa, ON, Canada
Permanent +1
The House of Commons Administration delivers outstanding services to Members of Parliament and their employees in support of parliamentary democracy. Our success is made possible by our talented and...Show moreLast updated: 3 days ago
Bilingual (EN / FR) Contact Center Agent (Work from Home) - Représentant(e) bilingue (ANGLAIS- FRANCAIS) en centre d’appel (De la maison)

Bilingual (EN / FR) Contact Center Agent (Work from Home) - Représentant(e) bilingue (ANGLAIS- FRANCAIS) en centre d’appel (De la maison)

JLLOttawa, ON
CA$20.00 hourly
Remote
Full-time
JLL empowers you to shape a brighter way.Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology f...Show moreLast updated: 30+ days ago
  • Promoted
Executive Director

Executive Director

Responsive Group Inc.Ottawa, ON, Canada
Full-time
Executive Director - Villa Marconi Long Term Care Center - Ottawa, ONRelocation support is available for the right candidate. Details to be discussed during the interview process.We are passionate a...Show moreLast updated: 7 days ago
Data Center Technician Canada Onsite

Data Center Technician Canada Onsite

RM Staffing B.V.Ottawa, ON, CA
Permanent
Reboot Monkey is a global leader in IT solutions, specializing in data center management that simplifies your IT operations. We provide hosting space, future-proof upgrades, and 24 / 7 support through...Show moreLast updated: 30+ days ago
  • Promoted
Account Manager

Account Manager

Arista NetworksOttawa, Ontario, Canada
As a team member of the Arista Sales team you are the face of Arista to our customers; their internal champion for the problems they need to solve. As their champion you will align Aristas technical...Show moreLast updated: 30+ days ago
CIT Data Center Servies Infrastructure Specialist

CIT Data Center Servies Infrastructure Specialist

EquestOttawa, Ontario, Canada
Full-time
The Infrastructure Specialist is responsible for the strategic design, implementation, management, and optimization of the organization's server infrastructure, virtualization environments, and sto...Show moreLast updated: 9 days ago
Revenue Manager

Revenue Manager

revcomsolutionsSector -45, HR, in
Quick Apply
This is a full-time on-site role as a Hotel Revenue Manager located in Gurugram.The Hotel Revenue Manager will be responsible for optimizing revenue through Revenue Management, Distribution, and e-...Show moreLast updated: 29 days ago
Manager, Proposals, Strategic Pursuit Center

Manager, Proposals, Strategic Pursuit Center

BDOKent St,Ottawa
CA$30.00–CA$40.00 hourly
Full-time
Putting people first, every day.BDO is a firm built on a foundation of positive relationships with our people and our clients. Each day, our professionals provide exceptional service, helping client...Show moreLast updated: 30+ days ago
Sr Change Manager to develop training documents and a change readiness plan for a large contact center solution project from initiation to go-live for a Benefits Modernization initiative

Sr Change Manager to develop training documents and a change readiness plan for a large contact center solution project from initiation to go-live for a Benefits Modernization initiative

S.i. SystemsOttawa
Our valued Public Sector client requires a.Senior Change Manager to develop training documents and a change readiness plan for a large contact center solution project from initiation to go-live for...Show moreLast updated: 30+ days ago
Bilingual Customer Service Representative

Bilingual Customer Service Representative

International Financial GroupOttawa, Ontario
CA$17.00 hourly
Our client, a Top 5 Bank in Canada is looking to hire a Bilingual Customer Service Representative for an initial 7 months contract with a possibility of extension / conversion.This role is hybrid, 2 ...Show moreLast updated: 30+ days ago
French Bilingual Contact Centre Representative - MBNA, Customer Assistance Specialist

French Bilingual Contact Centre Representative - MBNA, Customer Assistance Specialist

The Toronto-Dominion Bank (Canada)Ottawa, Ontario
Full-time
MBNA is a mono-line lender, offering a variety of credit card products and specializing in affinity partnerships.The MBNA Customer Assistance role is to work with customers to help them resolve the...Show moreLast updated: 30+ days ago
Client Advisor, Tiffany Contact Centre, Montréal Ritz

Client Advisor, Tiffany Contact Centre, Montréal Ritz

Tiffany & CoCanada, QC
CA$60,000.00–CA$90,000.00 yearly
We believe in the power of delivering the Tiffany Experience to each and every client, where every interaction is an opportunity to make a lasting impression through connection and discovery.We are...Show moreLast updated: 30+ days ago
BILINGUAL ANALYST, CLIENT CONTACT CENTRE– Temporary 12 month contract

BILINGUAL ANALYST, CLIENT CONTACT CENTRE– Temporary 12 month contract

BDCOttawa
CA$58,507.77–CA$73,134.71 yearly
Full-time
We are banking at another level.It also means being at the centre of ambitious economic and financial projects to see further and to do things differently, to fuel the success of Canadian entrepren...Show moreLast updated: 30+ days ago
Remote Contact Centre Agent : Indigenous Class Action Administration Projects

Remote Contact Centre Agent : Indigenous Class Action Administration Projects

DeloitteOttawa, ON
CA$58,507.77–CA$73,134.71 yearly
Remote
Full-time Permanent or contract positions (6-12 months).Burlington, ON; Brossard, QC; Calgary, AB; Edmonton, AB; Fredericton, NB. Halifax, NS; Kitchener, ON; Laval, QC; Moncton, NB; Montreal, QC; O...Show moreLast updated: 30+ days ago
  • Promoted
Regional Leader, Training Center Operations Central

Regional Leader, Training Center Operations Central

CAEOttawa
CA$20.50–CA$26.10 hourly
Full-time
CAE is a high technology company, at the leading edge of digital immersion, providing solutions to make the world a safer place. Backed by a record of more than 75 years of industry firsts, we conti...Show moreLast updated: 30+ days ago
Junior Instructional Designer (Contact Centre)

Junior Instructional Designer (Contact Centre)

The Travel CoorporationOttawa, ON, Canada
CA$25.00–CA$35.00 hourly
Junior Instructional Designer (Contact Centre).Barrie, ON, Canada • Brampton, ON, Canada • Burlington, ON, Canada • Etobicoke, ON, Canada • Hamilton, ON, Canada • Kitchener, ON, Canada • London, ON...Show moreLast updated: 30+ days ago
Call Center Representatives

Call Center Representatives

AppleOneOTTAWA, ON
CA$47,800.00 yearly
We are currently hiring for Call Center Representatives for our client in Ottawa! Please read the description before applying. This is a front line support service connecting citizens with all the i...Show moreLast updated: 30+ days ago
  • Promoted
Customer Success Manager

Customer Success Manager

TalkativeOttawa, ON, Canada
Full-time
Talkative is at the forefront of Generative AI (GenAI) contact center solutions, driving significant advancements in customer interaction and operational efficiency. We are currently scaling our tea...Show moreLast updated: 29 days ago
Maintenance Performance Center (MPC) Lead

Maintenance Performance Center (MPC) Lead

AlstomOttawa, ON, CA
CA$21.00 hourly
At Alstom, we understand transport networks and what moves people.From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility...Show moreLast updated: 30+ days ago
Financial Advisor - Southgate shopping center, Ottawa

Financial Advisor - Southgate shopping center, Ottawa

ScotiabankOttawa, ON, CA
CA$49,000.00–CA$66,900.00 yearly
At Scotiabank we help employees build their futures – where they can be themselves, and win together.With a commitment to diversity and inclusion and a performance-oriented culture that includes co...Show moreLast updated: 30+ days ago
Supervisor, Printing Production Center

Supervisor, Printing Production Center

House of Commons of Canada Chambre des communes du CanadaOttawa, ON, Canada
3 days ago
Job type
  • Permanent
  • Temporary
Job description

The House of Commons Administration delivers outstanding services to Members of Parliament and their employees in support of parliamentary democracy. Our success is made possible by our talented and dedicated workforce. We value diversity in all its forms and recognize that everyone has valuable contributions to make and the potential for individual growth. If you dream of joining an organization that is small enough for you to be noticed, but big enough to provide you with a meaningful career, then we want to hear from you!

Job Description

The House of Commons’ Parliamentary Precinct Operations is currently looking to staff the Supervisor, Printing Production Center position.

The Supervisor, Printing Production Centre is accountable for providing day and evening shift oversight and guidance to printing production employees on all aspects of plant production, including plate making, offset printing, bindery and mail processing, as well as all aspects of procurement including ordering, inventory management, control and reporting of contracts and supply arrangements, receiving and shipping activities, for the provision of various print products required by Members of Parliament, the House Administration and other Parliamentary partners.

As a working supervisor, the position is also responsible for ensuring quality standards are met, for monitoring production issues, ensuring equipment maintenance and repairs to minimize downtime between production runs, and redistributing work to support optimal production priorities and best business practices, while exploiting the maximum technical capacity of leading-edge printing equipment in delivering high-end products to clients. The incumbent is responsible for developing and implementing a production control system that enables effective planning across the Centre to meet production requirements and schedules, while ensuring efficiency and cost-effectiveness in production centre activities. Responsibilities also include ensuring that production information and statistics are accurately maintained in the Impress system, ensuring environmental and OHS standards are maintained in all production phases, participating in the staffing and training of employees, as well as providing input to plant production strategies and business planning.

Top Reasons to Join the Printing Production team :

Employment at Parliament opens doors for professional advancement and skill enhancement, fostering a deep sense of pride and accomplishment as a valued member of our workforce. Working with the printing production team will also give you an opportunity to work with state of the are printing equipment.

  • Training and development opportunities.
  • Work-life balance / 35-hour workweek
  • 4 weeks’ vacation (minimum)

Qualifications

Education :

  • High School Diploma combined with formal training in printing production and associated technical processes and techniques, as well as on-the-job-training in areas of inventory management, workplace security and environmental management.
  • Experience :

  • Experience in the operational planning and coordination of printing operations;
  • Experience in coaching and / or supervising staff;
  • Experience in assessing the quality of production runs in the context of client specifications and industry quality standards;
  • Experience in effectively planning and coordinating equipment maintenance and the implementation of minor repairs;
  • Experience in the administration of procurement processes and practices including the verification of invoices, supply agreements and contracts as well as reporting techniques that support ongoing production needs, cost-effectiveness and environmental standards;
  • Experience in maintaining documentation and records and preparing statistics and operational reports;
  • Experience in printing and bindery equipment;
  • Knowledge in equipment production capacity in relation to productivity;
  • Assets :

  • Experience in working and / or supervising staff in a unionized environment;
  • Knowledge of job costing in the printing business.
  • Additional Information

    We are committed to creating an inclusive workplace by providing a barrier-free recruitment and selection process. If you have an accommodation request, require material in an accessible format, or need additional support with the application process, please contact Recruitment and Selection Services at [email protected].

    Each bilingual position is assigned a linguistic profile that identifies the level of second language proficiency for reading comprehension, written expression and oral interaction required. The profile for this position is BAB. Consideration may be given to candidates with other linguistic profiles.

    We invite you to save a copy of the notice of job opportunity. Once the closing date has passed, these documents will no longer be available.

    Qualified candidates may be considered for future vacancies for this role or for other similar and / or related roles on an indeterminate and / or fixed term basis.

    Learn more about us! Visit Ourcommons.ca .

    To learn about our hiring process, visit Eligibility and Selection .