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Computer science teacher Jobs in Waterloo, ON

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Computer science teacher • waterloo on

Last updated: 4 days ago

Bilingual French Customer Service Advisor

Hinduja Global SolutionsWaterloo, Ontario, Canada
Full-time

Bilingual French Customer Service Advisor.As a Bilingual French and English Customer Service Advisor, you'll have the ability to work in a collaborative and engaging environment with one goal, maki... Show more

 • Promoted

Nanny Wanted - Experienced Nanny Needed In Waterloo, Ontario $20/Hour

CanadianNanny.caWaterloo, Ontario, Canada
Part-time

I am looking for a responsible, patient and caring part-time nanny/Mother’s helper to come to our home and help with my 2 year old and my 10 month old, starting at the end of May when I return to w... Show more

 • Promoted

CNC (computer numerical control) machinist

Krew Industrial Inc.Kitchener, ON, Canada
Permanent

Secondary (high) school graduation certificate.Read and interpret engineering drawings, blueprints, charts and tables.Verify dimensions of parts machined using precise measuring instruments (e.Set ... Show more

High School Math/Science Teacher

Oxford Learning Centres, Inc.Kitchener, Ontario, Canada
CA$18.00 hourly
Part-time

High School Math/Science Teacher/Tutor Wanted.Motivated by mathematics? Sharp with science? Excited by equations in both fields? Eager to help students succeed in math and science? .Gain valuable ... Show more

Director, MLOps (Canada)

Company 1 - The Manufacturers Life Insurance CompanyWaterloo, Ontario
CA$113,260.00 yearly
Full-time

This is a pivotal opportunity to shape Canada’s AI transformation through modern, enterprise grade MLOps capabilities.The Director will architect and operationalize solutions that enable scalable, ... Show more

Process Engineer

WoodbridgeKitchener, ON, CA
Full-time

Supervisor/Analytical/Technical (I3/T2) .Woodbridge Cares programs that serves communities around the world through volunteerism and philanthropy.Join us and be part of a team that is shaping the f... Show more

SDK Developer - Unity C++ and Computer Graphics

Mawari TechnologiesWaterloo, Ontario, Canada
Full-time

Join the Revolution: Shape the Future of XR with Mawari.Imagine being part of a pioneering team that's transforming the internet, communication, and entertainment as we know it.Welcome to Mawari, a... Show more

AI Software Lead

Ironbelly StudiosWaterloo, Ontario, CA
Full-time
Quick Apply

Ironbelly Studios is comprised of a talented, passionate and dedicated number of game developers from all corners of the globe.Our focus is on creating high quality entertainment experiences as wel... Show more

Security Researcher - Authentication and Authorization

Huawei Technologies Canada Co., Ltd.Waterloo, Ontario, CA
Full-time +1

Huawei Canada has an immediate permanent opening for a Security Researcher.The Digital Trust Lab is dedicated to ensuring user data flows while maintaining privacy.Researchers focus on key areas su... Show more

Algorithms & Image Processing Developer, IJX

Intellijoint SurgicalKitchener, ON, CA
CA$70,000.00 yearly
Full-time
Quick Apply

Contribute to building technology that restores a patient’s quality of life!  Type of Position:  Full Time  Location:  Kitchener HQ – 4 days in-office & 1 d... Show more

Online High School Chemistry Tutor

Empower TutoringWaterloo, ON, Canada
Remote
Part-time
Quick Apply

We are looking for a passionate, experienced tutor who has a strong background in Chemistry and can tutor high school students.Candidates should be familiar with the .Ontario high school curri... Show more

Computer programming Private Tutoring Jobs Waterloo

SuperprofWaterloo, Canada
CA$20.00 hourly
Full-time +1

Superprof is Canada's #1 tutoring platform, and we're actively recruiting passionate tutors! Whether you're a student, a professional, or simply someone who loves teaching, join the largest communi... Show more

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Senior Data Science and Machine Learning Specialist

Randstad CanadaWaterloo, Ontario, CA
Temporary
Quick Apply

As a Senior Data Science and Machine Learning Specialistt, you will be the bridge between complex datasets and strategic business outcomes.You will be responsible for predicting trends and extracti... Show more

Spanish Tutor

Prep Academy TutorsKitchener, Ontario, Canada
Full-time

Spanish Tutor – Prep Academy Tutors (Kitchener & Waterloo).Prep Academy Tutors is a private, in-home tutoring service delivering flexible, personalized academic support to students.We specializ... Show more

IT Project Manager – Financial Services (WTL, ON)

Recrute ActionWaterloo, ON, ca
CA$63.00 hourly
Full-time +1

IT Project Manager (Financial Services).Drive high-impact IT initiatives in the insurance industry, leading complex projects focused on governance, risk, and compliance.This role offers the opportu... Show more

Design Specialist - Software (III)

Teledyne Technologies IncorporatedON,Waterloo,Canada
CA$76,800.00 yearly
Full-time

Our Company is built on employee mutual commitment and respect, enthusiasm and progress.Teledyne Digital Imaging is a subsidiary of Teledyne Technologies Inc.CMOS and CCD image sensors and modular ... Show more

ServiceNow HRSD Senior Specialist

Sonova AGKitchener, Ontario, CA
Full-time

ServiceNow HRSD Senior Specialist.The ServiceNow HRSD Senior Specialist serves as the dedicated HR resource for the Human Resources Service Delivery (HRSD) module.This role partners closely with gl... Show more

Senior IT Support Specialist

PenskeKitchener, ON, CA
CA$65,000.00 yearly
Full-time

Shift: Monday - Friday 8am - 5pm.IT Support Specialist - Canada.You will be installing and supporting new and reimaged computers and related equipment including printers, scanners, driver cell phon... Show more

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Bilingual French Customer Service Advisor

Bilingual French Customer Service Advisor

Hinduja Global SolutionsWaterloo, Ontario, Canada
11 days ago
Job type
  • Full-time
Job description
Bilingual French Customer Service Advisor

Job Description:

As a Bilingual French and English Customer Service Advisor, you'll have the ability to work in a collaborative and engaging environment with one goal, making a positive impact on people's day! We'll train you to be an expert in your field, so you can confidently deliver an amazing customer experience. You'll field customer inquiries, identify the unique needs of each customer, match customers with products and services that meet their needs, exercise emotional intelligence, and improve the overall customer experience! So, what does a day in life for a Customer Service Advisor look like?

Key Responsibilities:
  • Communicate with customers through inbound calls, chats and emails that have questions about the products and services offered. Agents should be abreast with changing technology and procedures to be able to educate the customer of the value of the services provided, ways to optimize and maximize service usage and retain customer.
  • Identify customer needs through active listening to answer questions, assist with troubleshooting, or make product recommendations based on the customers' needs.
  • Troubleshoot and resolve product malfunctions that customers might have in a timely and effective manner using tools and techniques defined by the client.
  • Take a consultative approach with customers who are experiencing problems by owning the issue and resolution.
  • Assisting with product information, registrations, warranties, returns, questions regarding the websites, and reviewing promotions
  • Use multiple computer systems to research products, services, common problems and solutions offered. Document customer needs, interactions and outcomes in the appropriate tool or system, including additional request creation if issues cannot be resolved real time
  • Creating a "WOW" factor in every interaction through exceptional communication skills, taking ownership of the interaction and speed of service
  • Regular 1:1 coaching session with your supervisor to ensure you meet key performance indicators

What are we looking for?

So, what really makes a great Customer Service Advisor? Think of yourself as a product expert and problem solver that provides a consultative approach to issue resolution. If you're compassionate, energetic, bold, and want to work in a customer-centric role with an amazing opportunity to make an impact on people'slives, you'll love this role!

Education & Experience
  • You're at least 18 years of age
  • You must be physically able to work in the Waterloo, Ontario Office
  • You have a High School Diploma or equivalent
  • You have at least 6 months of customer service experience and you understand the value of coaching / feedback
  • You have experience writing emails
  • You have chat experience including messaging applications or online chat platforms

Skills & Abilities:
  • You have excellent Canadian French and English communication skills, both oral and written. Native C1 level.
  • You have experience troubleshooting issues and understand the importance of owning the resolution for the customer
  • Demonstrate a caring, supportive and friendly nature in every interaction with the upmost conOidence and urgency
  • You're results oriented and comfortable providing customers with recommendations and solutions
  • You have excellent time management skills

Working Conditions:
  • You can work between the hours of 9:00 AM and 6:00 PM EST Monday through Sunday but have some flexibility as business needs may change
  • You're computer savvy, comfortable sitting at a desk and working with multiple monitors
  • You're results oriented and comfortable providing customers with recommendations and solutions
  • You have excellent time management skills

Why Choose Us?

HGS is a global leader in customer experience management. With more than 18,000 employees spread across 9 countries, our mission is to make our clients more competitive by providing exceptional experiences. Powered by a people first philosophy and experience serving hundreds of the world's leading brands, HGS is the perfect place to build your future!

Plus, working with HGS comes with benefits like:
  • $24 hourly and overtime opportunities
  • Best in class medical, dental, vision benefits
  • Refer-A-Friend
  • Employee assistance programs
  • Flexible Schedule Options
  • Career advancement in a fast-growing organization
  • People focused environment where you'll make lifetime connections and friendships

HGS may use automated tools or AI-assisted technologies to screen applications and assess qualifications. We use AI technologies as part of our recruitment process to help standardize screening, reduce potential human bias, and improve the accuracy and fairness of our assessments. All automated results are reviewed by human decision-makers. If you have questions or wish to request human-only review of your application, please contact talk2us@teamhgs.com . Personal information is handled in accordance with applicable privacy laws.

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