Community service officer Jobs in Ottawa, ON

Position Title: Web / Communication Officer

Employment Type: Permanent Full-Time

Classification: Band 9

Salary: $89,713 to $100,973
$98,909 to $115,821 (following the signing of the new collective agreement)

Language: Bilingual Imperative ($1300.00 Bilingual bonus)
($1600.00 following the signing of the new collective agreement)

Location: Ottawa

Union: AEU, Unit V

AREA OF SELECTION:

Open To:

• employees within AEU bargaining Unit V;
• members of the Alliance Employees’ Union;
• members of the Union of Taxation Employees;
• general public.

(In keeping with the Collective Agreement between UTE and AEU (Unit V), preference shall first be given to qualified applicants in the order listed above.)

The position is located in Ottawa, Ontario and the successful candidate must reside in the geographic proximity of the National Capital region.

THE JOB:

Under the direction of the 1st National Vice-President:

• Develops, implements and maintains the UTE internal and external websites, applications and communication materials;
• Develops appropriate communications material for distribution, posting and circulating in various media channels;
• Ensures that the design, presentation and content of the website contributes to UTE’s communications objectives and promotes UTE’s positioning as a progressive organization;
• Provides advice and recommendations to the UTE Management Team to ensure that UTE’s website is current, relevant, user-friendly and easily accessible;
• Coordinates with the 1st National Vice-President, the Communications Committee and staff to develop, direct, create and recommend the placement of website graphics, navigational layout, design, content and function to enhance the appearance, layout and flow of the website;
• Collaborates with the UTE Management Team and/or UTE Communications Committee with respect to the development of website and social media strategies;
• Updates database information, web content and writes captions where needed;
• Improves the visibility of the UTE website on search engine search results;
• Creates and monitors the UTE membership e-mail lists, responds to enquiries where appropriate and distributes UTE web material to subscribers;
• Develops, creates and tests new web applications and databases;
• Installs and configures web site server applications;
• Monitors the web server to ensure efficiency and security and takes appropriate actions where necessary to prevent possible security issues and takes measures where security issues are noted;
• Ensures that all web material is backed up;
• Researches and evaluates new technologies and products and recommends the acquisition of these technologies, products and outside service providers;
• Communicates the capabilities of the web and web-based applications and coaches users in their use;
• Provides a quarterly report to the National President for his/her Executive Council report;
• Participates as technical advisor to the Communications Committee;
• Liaises with service providers with respect to communications needs and the development of products and services;
• Provides assistance with respect to and/or designs printed materials, as requested;
• Under the general direction of the 1st National Vice-President or the National President or other authorized managerial representatives, posts information on and monitors UTE social media accounts;
• Creates, develops and implements media pieces for campaigns including web, print or video elements;
• Edits photos and posts photos on the UTE website and other social media outlets;
• Backs up the IT Officer and performs designated IT duties during his/her absence, such as changing passwords, adding users, creating Teams groups and accounts, adding members to email groups, performing security backups, releasing filtered emails, performing maintenance, dealing with user issues and technical difficulties encountered by users, and other such duties as required in his/her absence.

QUALIFICATIONS:

Post-secondary diploma in Web Development, Web Programming, Digital Media or a related field, plus a minimum of 3-5 years of progressively responsible experience, preferably in a union, non-profit, or public sector environment. Thorough knowledge and expertise using the Drupal content management system, web applications, social media platforms as well as mass email and data analytic tools; Hands on experience with HTML, CSS, PHP and APIs; Experience with Adobe Creative Suite including Photoshop, Lightroom, Premiere and InDesign; Experience with SQL database management. Experience with email marketing platforms (e.g., MailChimp, Constant Contact) to manage mailing lists and distribute content. Basic knowledge of IT support tasks, such as managing user accounts, performing system backups, and maintaining secure IT systems in a Microsoft environment. Excellent verbal and written communication skills in both English and French, with the ability to tailor messaging for different audiences and media. Knowledge of the structure of UTE and the PSAC; Sound judgment, initiative, reliability and the ability to work independently. Ability to remain current on emerging information technology trends.

APPLICATIONS:

Applications must be sent via e-mail to staffing_dotation@ute-sei.org and received no later than the close of business on December 6, 2024.

Please note that expenses incurred by applicants in attending any and all interviews and/or tests shall be the sole responsibility of the applicant.