Collections agent Jobs in Oakville, ON

Randstad is searching for a Credit and Collections Specialist for one of our thriving Mississauga clients. The ideal candidate must have at least three years’ experience with high volume Collections. They should have experience communicating with clients regarding delinquent accounts, preparing and sending collection e-mails, obtaining information for clients, negotiating payment plans, researching, analyzing and resolving problems, performing account reconciliations, assisting appropriate
billing issues. Experience reaching out to clients (call centre environment) and a strong understanding of accounting is required. Applicants must be fluent (written and verbal) in both French and English

This exciting opportunity could start within the week. Apply today or forward your profile directly to heather.francescut@randstad.ca

Advantages
Easily accessible by transit
Competitive hourly rate
Inclusive Team Culture
Unlimited Free Access to Udemy online training

Responsibilities
Set payment collection goals and targets, and measure achievements.
Monitor and collect past due by contacting clients via telephone or email
Ensure that the correct amounts are collected in a timely manner, resolve
account discrepancies to secure client payments.
Review accounts, client payments, credit history, and develop new or
improved repayment terms.
Ensure payment is applied correctly by performing account/payment
reconciliations.
Maintain and update accurately aging reports to minimize discrepancies,
increasing collections and identifying uncollectible amounts
Handle internal and external customers inquiries and resolve account
disputes or billing discrepancies to facilitate payment in timely manner
Maintain and update customer database ensuring accuracy and reliability of
automated system for billing and receivable.
Perform Credit Check for onboarding new clients as per company policy.
Verify details and perform all due diligence before opening new accounts.
Identify delinquent accounts requiring external collection efforts; escalate it
to address uncollectible issues or financial exposure.
Provide feedback for process improvement of accounts receivable by
identifying key areas of improvement
Apply payments in absence of cash application clerk.
Work closely with third-party collection agencies to recover receivables of
identified delinquent customer accounts

Qualifications
2-3 years related experience in fast paced industry
Post-secondary education in Accounting, Business or a related field
Any certification related to credit and collections will be an asset

Summary
Apply today or send your profile directly to heather.francescut@randstad.ca

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.