Bilingual Collections Administrator
ChubbMississauga, Ontario, Canada27 days ago
Job descriptionPost-Secondary Education in Business Administration or a related discipline valued. Minimum of 2+ years of previous collections experience Bilingual French and English required High proficiency in Excel Excellent communication, interpersonal, and presentation skills Must possess strong analytical skills and sound business judgment Self-direction and organization skills critical to achieving month-end reporting deadlines Competitive compensation and benefit package RRSP matching Employee Deals & Discounts Learning and Development opportunities Reward and Recognition Program A culture of performance & accountability A supportive and positive team environment Criminal Background Check Reference Check
Job Description
Key Job Responsibilities :
- Handling department’s email inbox. Responding to the emails and providing the information required by the internal and external customers
- Preparing disconnect letters for delinquent accounts and sending them to the customers by registered mail
- Contacting the customers to ensure the invoices were received and confirming the payment process
- Completing admin and any other forms requested by the customer
- Conducting collections calls for due accounts as assigned.
- Managing large amount of incoming phone calls and follow up with customer
- Helping set up account on pre-authorized payment by calling the customers
- Contacting all customers with PAP rejects to update their payment information
- Any other collections duties as assigned.
Qualifications
Additional Information
More about the position :
Our offerings include :
Background Check Requirements :
As a condition of employment, this position may be subject to the successful completion of the following pre-employment conditions :
We thank all applicants for their interest; however only those candidates selected for an interview will be contacted.
We are committed to a diverse and inclusive workplace for all. If you are contacted for a job opportunity, please advise us of any accommodations needed to ensure fair and equitable access throughout the recruitment and selection process.