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Client success manager Jobs in Kingston, ON

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Client success manager • kingston on

Last updated: 1 day ago

Client Services Administrator

AGAT LaboratoriesKingston, ON, Canada
Full-time

Your future is bright at AGAT!.At AGAT Laboratories, we are the next step in your career! By joining AGAT, you become part of a dynamic, purpose-driven team that fosters innovation, collaboration, ... Show more

Client Service Representative

CIBCKingston, ON
Part-time

Nous bâtissons une banque axée sur les relations pour un monde moderne.Nous recrutons des professionnels talentueux et passionnés qui ont à cœur de faire ce qu’il faut pour nos clients.À la Banque ... Show more

PIA Client Service Associate

The Toronto-Dominion Bank (Canada)27 Princess Street, Kingston, Ontario
Full-time

TD Private Wealth Management takes a sophisticated and holistic goals discovery approach to wealth planning and protection to provide highly personalized advice, solutions, and service to clients.I... Show more

EPU Manager

AlstomKingston, ON, CA
CA$75,000.00 yearly
Full-time

At Alstom, we understand transport networks and what moves people.From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility... Show more

Assistant Manager

Wendy'sKingston, ON, CA
Full-time

In this role, you will support the General Manager by providing coaching to the team and creating and supporting a fun, inviting work environment where the team feels respected and valued.You will ... Show more

Branch Manager

0000050007 Royal Bank of CanadaKINGSTON, Ontario, Canada
Full-time

As a Branch Manager, you are a local market leader, motivating and coaching your team to create a memorable experience for clients.Inside and outside the branch, you capitalize on emerging market o... Show more

Assistant Store Manager

Genuine Canadian CorporationKingston, ON
Full-time

If you are a CURRENT Carter’s employee, do not apply via this external application.Search "Browse Jobs" in Workday to apply internally.As an Assistant Store Manager, you will be the first face of t... Show more

Senior Resource & Mining Planning Manager

AmrizeKingston, Ontario, Canada
Full-time

Join Amrize as a Senior Resource & Mining Planning Manager and help construct what's next.If you're ready to put your skills to work on projects that matter - and build a career with a company that... Show more

 • Promoted

Operations Manager

Breakaway StaffingKingston, ON, CA
CA$70,000.00 yearly
Full-time
Quick Apply

We are seeking an experienced Operations Manager to join our client's team at their facility in Brockville, ON.A minimum of 5 years of previous work experience in a similar Operations Management ro... Show more

Branch Manager

Royal Bank of Canada>KINGSTON, Canada
Full-time

As a Branch Manager, you are a local market leader, motivating and coaching your team to create a memorable experience for clients.Inside and outside the branch, you capitalize on emerging market o... Show more

Nanny Wanted - Nanny/House Manager Needed For Busy Family. Morning Care For Two School Aged Boys.

CanadianNanny.caKingston, Ontario, Canada
Part-time

Our family: We are a family of four (4 and 2 yo) plus 1 well behaved hound dog.What we're looking for: a part time live out nanny/house manager.Where we are: we're located in the East part ... Show more

 • Promoted

Branch Manager

WestburneKingston, ON, CA
CA$55,000.00 yearly
Full-time

Join Rexel: A Global Leader in Electrical Distribution.Rexel is a world leader in the electrical distribution market, operating in 18 countries and leveraging a network of 1,950 branches and 27,000... Show more

Restaurant manager

MILESTONE'S BAR AND GRILLKingston, ON, Canada
Permanent

Heures de travail: 35 to 40 hours per week.Secondary (high) school graduation certificate.Analyze budget to boost and maintain the restaurant's profits.Develop budget to determine cost of food, ing... Show more

Restaurant manager

Mary Brown'sKingston, ON, Canada
Permanent

Secondary (high) school graduation certificate.Analyze budget to boost and maintain the restaurant's profits.Develop budget to determine cost of food, ingredients, alcohol, kitchen and cleaning sup... Show more

Manager -Respiratory Therapist

ProResp, Inc.Kingston, ON, CA
CA$90,000.00 yearly
Full-time +2
Quick Apply

Make a difference every day!  This leadership opportunity will involve responsibility for promoting and facilitating ProResp's mission of providing responsive, reliable, and ethical respirator... Show more

Meat Department Manager

Farm BoyKingston, ON, CA
Full-time

If you’re looking for more, you’ve come to the right place.From the moment we opened our doors in 1981, we knew we wanted to be different.The people who work here are special, and that’s what makes... Show more

Remote Appointment Setter - 60k / Year

Spade RecruitingFrontenac Islands, Ontario
Remote
Full-time
Quick Apply

We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization.This position will work with multiple clients throughout the day pr... Show more

 • Promoted

Restaurant manager

Papa John's PizzaKingston, ON, Canada
Permanent

Heures de travail: 35 hours per week.Secondary (high) school graduation certificate.Analyze budget to boost and maintain the restaurant's profits.Modify food preparation methods and menu prices acc... Show more

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Client Services Administrator

Client Services Administrator

AGAT LaboratoriesKingston, ON, Canada
30+ days ago
Job type
  • Full-time
Job description

Your future is bright at AGAT!

At AGAT Laboratories, we are the next step in your career! By joining AGAT, you become part of a dynamic, purpose-driven team that fosters innovation, collaboration, and personal growth. Our dedicated professionals come together every day with passion and determination, leveraging cutting-edge science to deliver solutions that drive progress and create a more sustainable, healthier world.

The Client Services Administrator (CSA) is role that assists the Client Services Team with customer support and administrative tasks. Client communication, follow-up and maintaining deadlines will be a critical aspect of this position.

What you will be doing:

  • Strive to employ AGAT’s mission statement of “Service Beyond Analysis” by providing assistance to the Client Services Team
  • Ensure delegated client requests are completed in a timely and accurate manner including:Submission of bottle order, re-assignment and re-analysis requests.Providing clients with accurate and timely information.Completing administrative tasks such as prompt delivery of Sample Receipt Notifications, Results and Invoices within required turnaround time.Notifying clients of sample integrity issues.
  • Provide backup and support for Client Service Representatives and coverage for evenings and weekends, as required, for the following:Responding to client inquiries by email or phone call.Updating and re-issuing reports with updated project and sample information or requested regulatory guidelines.Assisting with meeting and exceeding sample turnaround times, utilizing Priority Request Monitor to monitor the status of work orders.
  • Provide assistance in Logistics and Shipping, when required, by:Preparing bottle orders as per requested submissions.Organizing and labeling samples.
  • Logging samples into LIMS (Laboratory Information Management System.)
  • Alert appropriate Client Service Representatives on any customer issues, escalating high-level complaints to the appropriate department.
  • Participate in team training.
  • Assist in internal and external audits.

What you bring to the table:
  • Diploma or Degree in Science or Administration is an asset.
  • Minimum 1 year customer service experience.
  • Confident computer skills (Outlook, Microsoft Office and Excel, Laboratory Information Management Systems (LIMS) and Reporting Systems).
  • Excellent communication skills with clients and members of the team, both verbal and written.
  • Excellent organization and time management skills.
  • Attention to detail for routine tasks and commitment to quality standards.
  • Ability to work well under pressure
Why Join Us?

At AGAT Laboratories, we recognize and value our employees by offering a competitive benefits package, including:
  • Comprehensive health, dental, and vision care.
  • Paid vacation and flexible sick time.
  • Employee Assistance Program (EAP).
  • Long-term disability and life insurance.
  • Professional development opportunities.
Who We Are:

AGAT Laboratories is a premier full-service laboratory operating at the cutting edge of science and innovation across North America. Our expertise spans geochemistry, biochemistry, chemistry, microbiology, geology, and engineering, enabling us to deliver comprehensive analytical solutions. These services drive progress in industries such as Mining, Environmental, Energy, Transportation, Industrial, Agri-Food, and Life Sciences.

We pride ourselves on our state-of-the-art technology, diverse expertise, and commitment to providing precise, timely, and reliable results. Beyond our technical excellence, AGAT Laboratories believes in the power of strong client relationships, fostering trust and collaboration to ensure mutual success.

Our Commitment to Community and Philanthropy:

At AGAT, we strive not only to advance science but also to make a positive impact in our communities. The AGAT Foundation is at the heart of our philanthropic efforts, supporting initiatives that improve education, environmental stewardship, and community well-being.

Through partnerships with local organizations, volunteer activities, and donations, the AGAT Foundation champions programs that inspire future generations, promote sustainable practices, and provide support to those in need. Whether funding scholarships, participating in environmental cleanups, or supporting health and wellness initiatives, AGAT is deeply invested in giving back.

Our work extends beyond the laboratory—we’re committed to creating a brighter future for our employees, clients, and the communities we serve.

Join AGAT Laboratories to be part of an organization that values not just scientific innovation but also meaningful connections and lasting contributions to society.

Inclusion and Diversity:

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