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Last updated: 1 day ago
City Manager - Ottawa ON

City Manager - Ottawa ON

RoamToronto C6A, ON, Canada
Full-time
Join to apply for the City Manager - Ottawa ON role at Roam.Be among the first 25 applicants.Join to apply for the City Manager - Ottawa ON role at Roam. Roam is the Canadian leader in the emerging ...Show moreLast updated: 3 days ago
Research Analyst City Directories

Research Analyst City Directories

ERISToronto, Ontario, Canada
Full-time
To innovate intuitive responsive products to make environmental professionals work lives easier.ERIS has been providing critical risk and historical information on properties in Canada since 1999.I...Show moreLast updated: 30+ days ago
  • Promoted
Bartender - Second City

Bartender - Second City

The Second CityToronto, ON, CA
Full-time
Oliver & Bonacini is proud to be the exclusive food and beverage provider for The Second City's stunning new theatre at One York. Whether guests are joining us for a pre‑show meal, grabbing a bite d...Show moreLast updated: 10 days ago
Bartender - Second City

Bartender - Second City

Auberge du PommierToronto, Canada
Part-time
Oliver & Bonacini is proud to be the exclusive food and beverage provider for The Second City's stunning new theatre at One York. Whether guests are joining us for a pre-show meal, grabbing a bite d...Show moreLast updated: 18 days ago
  • Promoted
Aqua Fitness Instructor - City Wide

Aqua Fitness Instructor - City Wide

City of TorontoToronto, ON, CA
Part-time +1
The Community Recreation Branch is responsible for the delivery of high-quality, community-based recreation programs and services to the diverse neighbourhoods of Toronto.We provide a variety of pr...Show moreLast updated: 30+ days ago
  • Promoted
Relationship Manager- City of Toronto

Relationship Manager- City of Toronto

GHDMississauga, Peel Region, CA
Full-time
Relationship Manager- City of Toronto.At GHD, we don’t just believe in the power of commitment, we live and breathe it every day. That’s why we pledge to support and empower all of our people to mak...Show moreLast updated: 30+ days ago
  • Promoted
Data Center Deployment Engineer (Mexico City)

Data Center Deployment Engineer (Mexico City)

CloudflareToronto, ON, CA
Full-time
At Cloudflare, we are on a mission to help build a better Internet.Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for cust...Show moreLast updated: 1 day ago
  • Promoted
Bartender - Second City

Bartender - Second City

Second CityToronto, ON, Canada
Full-time
Oliver & Bonacini is proud to be the exclusive food and beverage provider for The Second City's stunning new theatre at One York. Whether guests are joining us for a pre-show meal, grabbing ...Show moreLast updated: 14 days ago
  • Promoted
City Contract - Driver

City Contract - Driver

GFL Environmental Inc.Toronto, ON, CA
Full-time +1
City Contract - Driver page is loaded## City Contract - Driverlocations : Etobicoke, Ontariotime type : Full timeposted on : Posted Yesterdayjob requisition id : R31027GFL Environmental is curr...Show moreLast updated: 11 days ago
Queen City Distillery - Distiller

Queen City Distillery - Distiller

BrandtMississauga, CA
Full-time
Regina Saskatchewan’s newest distillery is officially open and we’re looking for passionate people to join our team as we grow. We are currently hiring for a unique individual for our Di...Show moreLast updated: 4 days ago
City Dock Supervisor

City Dock Supervisor

Breakaway StaffingMISSISSAUGA, ON, CA
Full-time
Quick Apply
We are hiring a City Dock Supervisor to join our client's team in Mississauga, ON This position requires an individual with supervisory and routing / dispatch experience within the Transportation in...Show moreLast updated: 30+ days ago
  • Promoted
Montreal City Director

Montreal City Director

NCSYToronto, Canada
Full-time
Who We Are NCSY, a project of the Orthodox Union, connects with Jewish teens through innovative, cutting-edge social and recreational programs to develop a positive Jewish identity.NCSY Inspires Je...Show moreLast updated: 2 days ago
Bartender - Second City

Bartender - Second City

Oliver & Bonacini RestaurantsToronto, Canada
Full-time
Our Bartenders take pride in their food, wine and spirit knowledge.They build relationships with their guests and are often asked for by name. They display natural showmanship, have great communicat...Show moreLast updated: 18 days ago
Bartender Second City

Bartender Second City

Oliver & BonaciniToronto, Ontario, Canada
Part-time
Our Bartenders take pride in their food wine and spirit knowledge.They build relationships with their guests and are often asked for by name. They display natural showmanship have great communicatio...Show moreLast updated: 17 days ago
AZ City Local Driver

AZ City Local Driver

EkkinoxMississauga, Ontario, Canada
Full-time
Ekkinox an affiliate of DRAKKAR specializes in delivering tailored outsourcing services for asset-based companies offering comprehensive on-site logistics management across four key service lines : ...Show moreLast updated: 15 days ago
  • Promoted
Practice Manager - Smile City Dental

Practice Manager - Smile City Dental

Smile City DentalToronto, ON, CA
Full-time
Are you a natural leader who thrives in a fast-paced, people-focused environment? Do you love creating structure, supporting teams, and ensuring patients have an exceptional experience from the mom...Show moreLast updated: 9 days ago
  • Promoted
barista - Store# 22078, CITY PLACE 1

barista - Store# 22078, CITY PLACE 1

StarbucksToronto, ON, CA
Full-time +1
Join us and inspire with every cup!.At Starbucks, it’s all about connection.People are at the heart of who we are, especially the people that are a part of our store team.We connect with each other...Show moreLast updated: 30+ days ago
  • Promoted
Coordinator, Host City Operations – Toronto

Coordinator, Host City Operations – Toronto

Sports Business Ventures LLCToronto, ON, CA
Full-time
FIFA World Cup 2026### Coordinator, Host City Operations – TorontoToronto, OntarioEntry LevelReporting organisationally to the FIFA26 Canada Manager, Host City Operations, the Coordinator, Host Cit...Show moreLast updated: 25 days ago
  • Promoted
Electrical Engineering Director — Québec City (Hybrid)

Electrical Engineering Director — Québec City (Hybrid)

Bouthillette Parizeau & AssociesToronto, Canada
Full-time
A leading engineering firm in Canada is seeking a Director of Electrical Engineering to oversee a team and manage diverse projects in Québec City. The ideal candidate will have approximately 12 year...Show moreLast updated: 3 days ago
People also ask
City Manager - Ottawa ON

City Manager - Ottawa ON

RoamToronto C6A, ON, Canada
3 days ago
Job type
  • Full-time
Job description

City Manager - Ottawa ON

Join to apply for the City Manager - Ottawa ON role at Roam

5 days ago Be among the first 25 applicants

Join to apply for the City Manager - Ottawa ON role at Roam

Roam is the Canadian leader in the emerging car subscription market. Since launching in 2020, we’ve grown rapidly and are now expanding with the vision of becoming the modern automotive group, offering subscriptions, leasing, sales, and fleet management for both consumers and businesses. Our mission is to improve the way people access and own cars because we believe mobility is an essential part of modern life.

Roam is backed by world-class investors including Mantella Venture Partners and Mistral Venture Partners. Roam is profitable, growing fast, and headquartered in Toronto, Canada, with offices and garages across the GTA.

The automotive industry is undergoing a massive transformation, from electric and autonomous vehicles to entirely new mobility models like ours. It’s an exciting time to be shaping the future of transportation in Canada.

Visit Roam’s Website for more information : https : / / roam.auto / .

The Role

We’re expanding across Canada and looking for a City Manager to launch, grow, and own the Roam business in Ottawa.

If you’re an operator at heart who loves being close to the customer, building teams, and getting deep into the details of a P&L, this role is for you.

This role is Ottawa-based and requires being in-market most days for site visits, vehicle checks, and team support.

What You'll Do

You’ll be the GM of Roam’s Ottawa market – responsible for growth, operations, and the overall customer experience.

Own market performance

  • Take full ownership of Ottawa’s performance : growth, utilization, customer satisfaction, and city-level profitability.
  • Build and execute a local market plan across B2C and B2B segments (residents, newcomers, small businesses, fleets).
  • Monitor key metrics (bookings, churn, NPS, fleet utilization, cost per vehicle, etc.) and adjust quickly when things aren’t on track.
  • Oversee all local operations : vehicle preparation, check-outs / returns, damage & repairs, and on-time deliveries / pickups.
  • Ensure vehicles are always “Roam-ready” : clean, safe, maintained, and aligned with Roam’s quality standards.
  • Work closely with central operations, fleet, and support teams to forecast demand and ensure the right mix of vehicles in Ottawa.

Lead and develop the local team

  • Hire, train, and coach a high-performing local team (Ops Associates, Valet / Drivers, and future Supervisors).
  • Create a culture of ownership, safety, and hospitality – everyone feels responsible for the customer experience.
  • Roll up your sleeves : you’re comfortable jumping in on deliveries, returns, or customer calls when needed (this is not a “desk only” role).
  • Champion the customer experience

  • Make Roam the most loved way to drive in Ottawa by ensuring every interaction feels simple, transparent, and human.
  • Resolve complex customer issues, especially those related to vehicle quality, billing, or insurance, and turn them into long-term loyalty.
  • Partner with central CX teams to surface local insights and improve Roam’s product and processes.
  • Grow the market

  • Identify, test, and scale local growth channels : partnerships with employers, relocation agencies, rideshare / delivery drivers, housing providers, dealerships, and more.
  • Represent Roam in the community and at local events; act as the face of the brand in Ottawa.
  • Work with marketing to localize campaigns and content for the Ottawa audience.
  • You’ll report to a Regional / Head of Operations and work closely with :

  • Central Operations & Fleet
  • Customer Support & Risk
  • Sales / Partnerships and Marketing
  • Product / Tech (for tooling and process improvements)
  • What You Bring To The Role

    You're a self-starter and you make things happen.

    Must-haves

  • 4–5 years of experience in operations, general management, branch / store management, logistics, mobility, car rental, or another high-intensity service business.
  • Proven track record of owning results (revenue, costs, and / or P&L) in a city or location-based business.
  • Strong people leadership experience : hiring, scheduling, coaching, performance management.
  • Comfortable in hands-on operations : you’re just as happy in the lot or at a customer’s curb as you are in spreadsheets.
  • Highly data-driven – you can interpret dashboards, spot trends, and make fast, informed decisions.
  • Excellent communication and customer service skills; you know how to de-escalate tough situations and leave customers feeling heard and helped.
  • Valid Class G (or equivalent) driver’s license with a clean driving record and comfort driving a variety of vehicles.
  • Nice-to-haves

  • Experience in car rental, car sharing, subscription services, or fleet-based businesses.
  • Experience launching a new city / market or opening multiple locations.
  • Familiarity with Ottawa’s neighborhoods, commuting patterns, and business community.
  • Comfort working in an early-stage or high-growth environment with evolving processes.
  • Our Team, Culture & Values

    We’re a tight-knit, ambitious team led by experienced entrepreneurs and operators who have built and exited multiple successful companies. We thrive on solving complex problems, moving fast, and delivering customer experiences that are remarkable.

    We value :

  • Extreme ownership
  • Curiosity and a growth mindset
  • A bias toward action
  • Scrappiness and resourcefulness
  • Collaboration and kindness
  • Focus and resilience
  • A sense of humour
  • What We Offer

    Up to $150K including :

  • Performance bonuses
  • Stock options
  • Company car
  • Hybrid work environment (home / office)
  • How to Apply

    Apply from LinkedIn or on Roam's careers page at https : / / www.roam.auto / careers

    Seniority level

  • Mid-Senior level
  • Employment type

  • Full-time
  • Job function

  • Other
  • Consumer Services
  • Referrals increase your chances of interviewing at Roam by 2x

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