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Call center Jobs in North york on

Last updated: 23 hours ago
  • Promoted
Virtual business advisor - Bilingual

Virtual business advisor - Bilingual

Randstad CanadaNorth York, Ontario, CA
CAD64000–CAD72000 yearly
Permanent
Quick Apply
Show moreLast updated: 18 days ago
Customer Care Advisor

Customer Care Advisor

StafflinkNorth York, ON
CAD50000–CAD57000 yearly
Show moreLast updated: 30+ days ago
  • Promoted
Head of IT Operations

Head of IT Operations

Greenstone Financial Services CanadaNorth York, Ontario, Canada
Full-time
Show moreLast updated: 5 days ago
  • Promoted
Customer Sales Representative

Customer Sales Representative

Peel HRNorth York, ON, Canada
CAD17.2–CAD22 hourly
Full-time
Show moreLast updated: 18 days ago
Business Development and Appointment Setting Specialist

Business Development and Appointment Setting Specialist

Adecco CanadaNorth York, Ontario, Canada
CAD21 hourly
Temporary + 1
Quick Apply
Show moreLast updated: 23 hours ago
  • Promoted
Assistant / Associate Professor / Professor - Interventional Radiologist, SickKids

Assistant / Associate Professor / Professor - Interventional Radiologist, SickKids

InsideHigherEdNorth York, Ontario, Canada
CAD407000–CAD509000 yearly
Permanent + 1
Show moreLast updated: 1 day ago
Licensed Service Technician

Licensed Service Technician

Yorkdale ToyotaNORTH YORK, ON, CA
Show moreLast updated: 30+ days ago
Genesys Consultant

Genesys Consultant

VodastraNorth York, ON, CA
CAD100000 yearly
Full-time
Quick Apply
Show moreLast updated: 30+ days ago
Sr Analyst Functional Support

Sr Analyst Functional Support

EnbridgeNorth York, ON, CAN
CAD50000–CAD52000 yearly
Full-time
Show moreLast updated: 30+ days ago
Software Development Engineering - Senior Software Development Engineer - Level 7

Software Development Engineering - Senior Software Development Engineer - Level 7

PRI GlobalNorth York, ON, US
CAD120000 yearly
Show moreLast updated: 30+ days ago
family caregiver

family caregiver

AGNES MACULASNorth York, ON, CA
CAD23–CAD25 hourly
Full-time
Show moreLast updated: 13 days ago
nurse aide

nurse aide

ONETOUCH HOME HEALTHCARE & SKILLS TRAINING INCNorth York, ON, CA
CAD21–CAD22 hourly
Permanent
Show moreLast updated: 18 days ago
On Call In-Store Product Sampler

On Call In-Store Product Sampler

Brand MomentumNorth York, Ontario, Canada
CAD18 hourly
Part-time
Show moreLast updated: 7 days ago
Call Centre Agent Full Time Coming Soon

Call Centre Agent Full Time Coming Soon

ABL EmploymentNorth York, ON
CAD18–CAD21 hourly
Show moreLast updated: 30+ days ago
On-Call MAC Artist - Hudson Bay Fairview - North York, ON

On-Call MAC Artist - Hudson Bay Fairview - North York, ON

MACNorth York, Ontario, CA
CAD17.75–CAD28.55 hourly
CONTRACTOR
Show moreLast updated: 18 days ago
Client Service Coordinator

Client Service Coordinator

MotionNorth York, ON, CA
CAD50000–CAD60000 yearly
Full-time
Show moreLast updated: 30+ days ago
warehouse supervisor

warehouse supervisor

BASE International Traders Inc.North York, ON, CA
CAD25.1 hourly
Permanent
Show moreLast updated: 18 days ago
  • Promoted
Call Center Representative (In Office Sales Position)

Call Center Representative (In Office Sales Position)

Connect6 Group Inc.North York, ON, Canada
CAD35000 yearly
Full-time
Show moreLast updated: 18 days ago
Senior Systems Administrator - Tangerine

Senior Systems Administrator - Tangerine

ScotiabankNorth York, ON
CAD70000–CAD80000 yearly
Show moreLast updated: 30+ days ago
maintenance worker, building

maintenance worker, building

Rhapsody Property Management ServicesNorth York, ON, CA
CAD24–CAD25 hourly
Permanent
Show moreLast updated: 13 days ago
Virtual business advisor - Bilingual

Virtual business advisor - Bilingual

Randstad CanadaNorth York, Ontario, CA
18 days ago
Salary
CAD64000–CAD72000 yearly
Job type
  • Permanent
Job description

A reputable banking company is looking for a Virtual business advisor - Bilingual (French & English) to join their team, remotely.

The role helps clients to meet their immediate and long term goals by understanding business and financial needs and / or identifying opportunities to further deepen the relationship with the customer.

In addition to sales, this role supports clients’ day-to-day business needs by ensuring clients’ cash management and simple credit needs are met.

Position : Virtual business advisor

Salary : 64,000$ - 72, 000$ yearly

Schedule : Working hours M-F 8-8, Saturday 10-7 (rotational, once a month right now and day in lieu given) Sun Closed

Possibility of overtime

Start Date : December 2024

Advantages

  • 100% remote
  • Well-known - reputable Company
  • 10% annually on salary per year based on performance
  • Full benefits - medical, dental, mental health
  • Employee stock share
  • Employee banking offers
  • 3 weeks vacation prorated

Responsibilities

  • Provide guidance, support and advice to clients through discovery conversations in order to meet their short and long term needs and triage high value clients to the appropriate relationship team.
  • Assess and recommend products based on suitability, while identifying opportunities to cross-sell.
  • Prepares concise analysis and recommendations in support of credit submissions, ensuring all information is accurately entered
  • Build strong partnerships by working closely with key partners
  • challenges including credit and risk issues.

  • Promote and demonstrate the use of digital banking options by introducing the client to alternative ways
  • Offer solutions, resolve and / or escalate client issues and concerns to leadership and / or appropriate parties without delays.
  • Introduce high-value clients to Relationship Managers, Business
  • Support back end Digital Business Onboarding (DBO) validation including support for managed clients
  • Ensure that all internal dealings and dealings with clients reflect the standards prescribed by policies and procedures, including : Anti-money laundering, Reputational and Legal Risk, Code of Conduct, Risk Management, etc.
  • Exercise appropriate due diligence prior to making credit recommendations and similarly prior to completion of any product sales
  • Follow established bank policies, procedures, guidelines, practices and required documentation; complete all risk activities
  • Dedicate time to personal development as guided by your individual plan and job specific learning requirements; participate in coaching sessions to obtain feedback on current performance and create an action / development plan
  • This role has the authority to resolve client issues within guidelines and escalate unresolved matters to appropriate area for resolution
  • When required, execute overrides based on operating procedures and delegate approvals within prescribed limits and authority based job level
  • Qualifications

  • Bilingual French & English - written and oral
  • 2-3 years of experience in a similar role
  • Must be well versed in business accounts, credit cards, overdrafts, loans, lines of credit, and similar financial products
  • Well-developed knowledge of sales practices and experience in a professional fast-paced sales and service environment, preferably in a financial and client service industry or Client Contact Center
  • Wired Internet connection, capable of continuously supporting excellent call quality and high-speed response rate (Internet connection can be connected to modem through hard cable=
  • Strong influencing and negotiating skills to respond to objections and offer solutions
  • Organized and detail oriented to manage high volumes of information
  • Well-developed ability to multi-task and work within tight timelines.
  • Well-developed knowledge of different corporate structures and basic credit analysis.
  • Demonstrate service excellence by being knowledgeable, resourceful and professional during all client interactions.
  • Well-developed knowledge of business products and services including lending, cash management solutions and GICs, as well as banking center services.
  • Well-developed knowledge of sales practices and experience in a professional fast-paced sales and service environment, preferably in a financial and client service industry or Client Contact Center
  • Ability to read and interpret financial statements, credit bureaus and other financial documents with the purpose of understanding a client’s business and preparing quality credit applications.
  • Well-developed knowledge of a full range of credit products / services, lending practices, credit analysis, compliance standards, and business specific products and services to fulfill or service clients with varying financial needs.

  • Well-developed sales and communication skills and experience handling client calls and delivering an excellent client experience
  • Well-developed interpersonal skills to establish and maintain strong relationships with clients, employees and internal / external partners
  • Well-developed understanding of lines of business, services, systems and operational knowledge to use company applications, desktop tools, ATM and online or mobile functionalities and desktop tools
  • Summary

    Please apply to this exciting opportunity by choosing one of the following options :

    1) Apply directly to this posting

    2) Directly on www.randstad.ca

    3) Send your resume to [email protected] and add subject : Virtual business advisor - Bilingual

    We thank all those for applying.

    Human forward

    Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary / gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

    Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to [email protected] to ensure their ability to fully participate in the interview process.