- Search jobs
- Windsor, ON
- call center agent
Call center agent Jobs in Windsor, ON
- Promoted
French - English Bilingual Insurance Agent
Independence Pet HoldingsOntario, Canada- Promoted
Freight Broker (Operating) Agent
Challenger Motor FreightWindsor, Ontario, CA- Promoted
Training Administrator
The Travel CorporationOntario, Canada, Canada- Promoted
Freight Broker (Operating) Agent
Challenger Motor Freight Inc.Windsor, ON- Promoted
HVAC Team Lead
Theron SolutionsOntario, CanadaPatient Service Specialist - Call Center - Part Time
Watson ClinicLAKELANDInsurance Agent
AO Globe Life - Nicole MilkovichON, CACustomer Support Agent
American Income Life AO - Kelechi IkpeawujoWindsor, ON, CAMortgage Agent
CB CanadaWindsor, Ontario, CanadaData Center Technician Canada Onsite
RM Staffing B.V.Windsor, ON, CACall Center Admin Agent
Grill HeroOntario, Canada- Promoted
Remote Market Research Panel - Call Center Agent Welcome - No Experience
Apex Focus GroupWindsor, Ontario, Canada- Promoted
Call Center Representative Agent Work From Home - Part Time Focus Group Panelists
ApexFocusGroupWindsor, ON, CanadaLand Agent
Scott Land LtdOntariotechnical support agent
Global Wireless Solutions Inc.ON, CADevelopmental Services Worker (On Call)
York Region District School BoardOntario, Canadaguest service agent
ClublinkON, CABilingual Call Center Representative (French / English)
Canadian Tire CorporationEmplacement mobile Ontario [F009]Collection Agent
Arrow Workforce SolutionsOntarioExecutive Protection Agent
AFIMAC CanadaOntario, CAFrench - English Bilingual Insurance Agent
Independence Pet HoldingsOntario, Canada- Full-time
Established in 2021, Independence Pet Holdings (IPH) is a corporate holding company that manages a diverse and broad portfolio of modern pet health brands and services, including insurance, pet education, lost recovery services, and more throughout North America.
We believe pet insurance is more than a financial product and build solutions to simplify the pet parenting journey and help improve the well-being of pets. As a leading authority in the pet category, we operate with a full stack of resources, capital, and services to support pet parents. Our multi-brand and omni-channel approach include our own insurance carrier, insurance brands and partner brands.
Job Summary
We are seeking a French Bilingual Insurance Agent who will report to the Supervisor, Customer Service. The Bilingual Insurance Agent is responsible for assisting customers by providing information about products and / or services, answering questions, and resolving problems and issues. This role can expect 5-10% of their communications to take place in French, with the remainder in English.
Job Location : Remote – Oakville, Ontario
Pay Range : $40,900-50,000 / annum
Main Responsibilities
- Responds to internal and external inquiries within stated service level agreements.
- Manages incoming contacts regarding members questions, customer complaints, products, warranties, and general customer inquiries in accordance with quality and processing guidelines.
- Analyzes, researches, and resolves problems and discrepancies for member accounts.
- Maintains product knowledge, and awareness of customer services policies, and / or store policies.
- If applicable, maintains understanding of federal and state regulations to include compliance.
- Performs other duties and responsibilities as assigned.
Qualifications
All of our jobs come with great benefits including healthcare, parental leave and opportunities for career advancements. Some offerings are dependent upon the location of where you work and can include the following :