The Business Support Analyst provides telephone and E-mail support to eHealth and Social Services (eHSS) users across the Department of Health & Social Services (DHSS) as well as Health and Social Services Authorities (HSSAs) to ensure all employees have continual access to and technical support on all eHSS Systems.

Located in Yellowknife and reporting to the Manager, Information Systems, the Business Support Analyst is the pivotal point of contact on the HealthNet Support Desk for users and must work with minimal supervision to provide the most expedited response and support possible to employees of the Health and Social Services system.

Typically, the above qualifications would be attained through completion of a diploma in computer science, health information sciences or information systems with two (2) years of related experience in the informatics industry.

GNWT Inquiries

Inquiries Only :

Note : If you do not receive electronic notification confirming receipt of your application, please follow up via telephone.

More Information

Term Position

This job opening is for a 1 Year Term

Affirmative Action

Candidates must clearly identify their eligibility in order to receive priority consideration under the Affirmative Action Policy.

Criminal Records Check

Candidates must provide a satisfactory criminal record check. Failure to provide a satisfactory check may deem you disqualified from the competition.

Immunization Status

The successful candidate will be required to obtain proof of current up-to-date immunization status.

Non-Traditional

This job opening is for a Non-Traditional Occupations. Candidates must clearly identify their eligibility in order to receive priority consideration under the Affirmative Action Policy.

Diversity and Inclusion

The Government of the Northwest Territories is an inclusive workplace. If you have a disability and you require support during the hiring process, you are encouraged to identify your needs if you are contacted for an assignment or interview so that you may be accommodated during the hiring process.

Eligibility

Eligibility lists may be created from this competition to fill future term and indeterminate positions.

Equivalencies

Equivalent combinations of education and experience will be considered.

Transfer Assignments

Transfer Assignments may be considered.

Job Opening Information

Job Opening ID # 24142

Closing Date : September 29, 2023 - 23 : 59, Mountain Time

Salary Information

The salary range for this position is from $44.83 per hour to $53.55 per hour (approximately $87,419 - $104,423) plus an annual Northern Allowance of $3,700.