Ambassador Jobs in Etobicoke, ON

Union : Non - Union

Number of vacancies : 1

Site : All Sites

Department : Altum Health

Location : Toronto General Hospital

Reports to : Manager Operations

Hours :   37.5 hours per week.

Shifts : Monday to Friday

Status : Permanent Full-Time

UHN Altum Health

Altum Health is a clinical program of UHN Canadas premier academic research hospital with over 300 employees across several sites (Toronto Cambridge Barrie Hamilton Oakville Ajax Mississauga Vaughan Brampton Oshawa and Scarborough). We offer a full continuum of prevention rehabilitation and health care services to third party payors and individuals including the Workplace Safety and Insurance Board (WSIB) employers and insurers.

At Altum Health we believe in providing The Right Care. Always. by offering client-centered services that address the physical psychosocial and behavioral issues related to injury or illness. We actively participate in outcomes data collection analysis and reporting continuous quality improvement and the education and training of the next generation of health and service professionals. Altum Health services prevent and manage acute and chronic injury as well as co-morbid conditions and integrate clients back into the workplace and home life. Our services result in positive outcomes and value to our clients and customers while giving back to the public health system.

Position Summary

As a member of the Non OHIP Patient Program the PATIENT AMBASSADOR performs multiple and individual service support activities in adherence to established policies procedures guidelines schedules and formats. The Patient Ambassador is responsible for the patient flow through a program for self-pay and / or third party payers

Duties

• Performing customer service responsibilities payment and collection responsibilities account receivable reconciliation activities clerical support services and assisting with patient coordination.
• Consults with and engages appropriate staff members physicians policies and others to help facilitate the course of a patients journey.
• Develops and maintains fundamental strong relationships with clinical teams external partners and other stakeholders by consulting problem-solving cases and providing ongoing direction to self-pay and or third party payers.

Qualifications :

Additional Information :

Why join UHN

In addition to working alongside some of the most talented and inspiring healthcare professionals in the world UHN offers a wide range of benefits programs and perks. It is the comprehensiveness of these offerings that makes it a differentiating factor allowing you to find value where it matters most to you now and throughout your career at UHN.

Current UHN employees must have successfully completed their probationary period have a good employee record along with satisfactory attendance in accordance with UHNs attendance management program to be eligible for consideration.

Vaccines  are a requirement of the job unless you have an exemption on a medical ground pursuant to the Ontario Human Rights Code.

UHN is a respectful caring and inclusive workplace. We are committed to championing accessibility diversity and equal opportunity. Requests for accommodation can be made at any stage of the recruitment process. Applicants need to make their requirements known in advance.  Any information received related to an accommodation will be addressed confidentially.

University Health Network thanks all applicants however only those selected for an interview will be contacted.

Remote Work : Employment Type :

Full-time

Key Skills

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Experience : years

Vacancy : 1