Administration Jobs in Delson, QC

Pay at Intact is about much more than just salary.

• Flexible work arrangements and a hybrid work model

• Possibility to purchase up to 5 extra days off per year

• Multiple benefits offered to support physical and mental wellbeing, including telemedicine, Wellness account and much more

• Share plan & other savings: up to 12% of salary or even more (ask how you could earn guaranteed income for life)

Salary range (but not limited to):

94,200 - 115,200

Annual bonus target, based on the base salary, with a potential payout of up to double the target (subject to personal and company performance):

12%

As part of our commitment to Win As A Team, we share our success with employees through our annual bonus plan and Employee Share Purchase Plan (ESPP) – with Intact matching 50% of your net shares.

Our pension offerings provide flexibility and long-term security for our employees beyond their careers. We are one of the few companies offering the opportunity to receive guaranteed income for life via our defined benefit pension plan.

Salary for the candidate will be determined taking into consideration a number of factors including: experience, skills, qualifications, anticipated contribution to role, internal equity, etc. The salary range presented above is based on a 35-hour workweek and would represent a majority of different candidate profiles. However, we encourage candidates who may fall outside of this range to apply as well.

About the role

We are seeking a Product Owner to join our Identity Governance and Administration (IGA) Development Team!

You will define priorities, manage the product backlog, and guide the delivery of secure and effective identity lifecycle capabilities.

You will work closely with development, Security, IT, Compliance, Risk, and business teams to improve how identities and access are managed across the organization. This role also focuses on modernizing IGA processes, increasing automation, improving customer engagement, and creating clear, data-driven reporting.

What you'll do here:

• Define and communicate the IGA product vision, goals, priorities, and roadmap.
• Own, maintain, and prioritize the product backlog.
• Write clear user stories, requirements, process flows, and acceptance criteria.
• Represent the needs of users, customers, business stakeholders, Security, IT, Risk, and Compliance.
• Support identity governance capabilities, including: Joiner, mover, and leaver processes; Access requests and approvals; Automated provisioning and deprovisioning; Role and entitlement management; Access reviews and certifications; and identity data quality and application integrations.
• Balance business value, security risk, compliance requirements, customer experience, technical complexity, and delivery effort.
• Work closely with developers, architects, analysts, testers, and delivery leads.
• Participate in sprint planning, backlog refinement, sprint reviews, retrospectives, and release planning.
• Provide timely clarification and make decisions throughout the delivery process.
• Review and accept completed work against agreed requirements.
• Drive modernization through automation, self-service, improved integrations, and simplified processes.
• Identify and reduce manual effort, delays, errors, duplicate identities, and unnecessary access administration.
• Establish feedback loops with customers, application owners, access approvers, Security, IT, and business stakeholders.
• Coordinate customer interviews, discovery sessions, demonstrations, and feedback activities.
• Use customer feedback, performance data, audit findings, incidents, and team insights to guide priorities.
• Improve backlog management, refinement, prioritization, release processes, and team ways of working.
• Track and report on delivery progress, backlog health, risks, dependencies, incidents, automation, and improvement initiatives.
• Develop clear dashboards and reporting routines for leadership and stakeholders.
• Ensure decisions, risks, actions, and changes are clearly communicated and tracked.
• Partner with the Scrum Master, Engineering Manager, or delivery leadership to improve team performance and delivery effectiveness.

What you bring to the table:

• 2-3 years of experience in a similar role.
• 1-year of product management experience.
• Engineering and development skills.
• Understanding of the product and drive the team.
• Experience working as a product owner, product manager, business analyst, or in a similar role within a software development environment.
• Experience managing and prioritizing a product backlog.
• Experience writing user stories, requirements, and acceptance criteria.
• Experience working with Agile, Scrum, Kanban, or similar delivery methods.
• Experience collaborating with cross-functional development teams.
• Experience engaging with customers, users, and business stakeholders.
• Knowledge of identity governance, identity lifecycle management, access management, or cybersecurity.
• Strong communication, facilitation, organization, and decision-making skills.
• Ability to use data and feedback to improve product and delivery outcomes.
• Experience creating product, delivery, or performance reporting.
• Ability to manage competing priorities and make clear trade-offs.
• For candidates located in Quebec, bilingualism is required considering the necessity to interact on a regular basis with English-speaking colleagues across the country.
• No Canadian work experience required however must be eligible to work in Canada.

Preferred:

• Experience with SailPoint, Saviynt, Microsoft Entra ID Governance, or similar IGA platforms.
• Experience with provisioning, deprovisioning, access certifications, roles, entitlements, or segregation of duties.
• Experience with identity integrations, APIs, automation, or cloud technologies.
• Experience driving process modernization or continuous improvement.
• Experience with tools such as Jira, Azure DevOps, Confluence, or similar platforms.
• Product Owner, Scrum, Agile, identity, or security certification.

Success in this role:

• The development team has clear priorities, requirements, and expected outcomes.
• The backlog is healthy, prioritized, and aligned with customer, business, security, and compliance needs.
• IGA processes are more automated, efficient, secure, and user-friendly.
• Identity and access activities are completed accurately and on time.
• Stakeholders have clear visibility into progress, risks, priorities, and delivery performance.
• Customer feedback and data consistently inform product decisions.
• Continuous improvement leads to measurable gains in efficiency, quality, predictability, and customer satisfaction.

#LI-Hybrid

Il s'agit d'un nouveau rôle au sein de notre équipe en pleine croissance | This role is a new member of our growing team.