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Academic coordinator • airdrie ab
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AdeccoWood Buffalo, Alberta- Burnaby, BC (from $ 62,449 to $ 142,599 year)
- Vancouver, BC (from $ 62,449 to $ 141,538 year)
- Kamloops, BC (from $ 119,545 to $ 140,404 year)
- North York, ON (from $ 55,698 to $ 127,534 year)
- London, ON (from $ 33,150 to $ 118,825 year)
- Saint John, NB (from $ 56,801 to $ 106,005 year)
- Old toronto, ON (from $ 60,209 to $ 103,541 year)
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- St. John's, NL (from $ 60,733 to $ 100,341 year)
- Mississauga, ON (from $ 69,000 to $ 100,144 year)
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Driver Coordinator
XTL Transport, Logistics, DistributionAirdrie, AB, Canada- Full-time
Job Description
Job Description
Driving the Future of Transportation
Reporting to the Driver Manager , the Driver Coordinator plays a vital role as the primary liaison between XTL and our professional drivers. This individual will work closely with both internal departments and our Driving Force to ensure operational excellence, support driver performance, and contribute to driver retention initiatives.
The Driver Coordinator is responsible for fostering positive labour relations, providing guidance and support to new and existing drivers, and identifying opportunities to improve fleet productivity. Success in this role requires strong communication, organizational skills, and a proactive, solution-focused mindset.
The ideal candidate is a highly motivated, adaptable professional who excels in a fast-paced, team-driven environment and is committed to supporting the success of both drivers and the company.
Responsibilities :
Key Responsibilities 1. Driver Support & Communication
- Serve as the primary point of contact for drivers via in-person visits, phone, and email.
- Act as a bridge between drivers and internal teams (Safety, Customer Service, Logistics, etc.)
- Proactively address and resolve driver concerns to maintain satisfaction and performance.
- Provide routing and operational support to help drivers meet service expectations.
2. Driver Orientation
3. Driver Performance & Evaluation
4. Reporting & Documentation :
5. Driver Retention
Foster a positive and respectful workplace culture by promoting an open-door policy.
Build strong, trusting relationships with drivers and internal stakeholders.
Collaborate with Safety and Operations teams to recognize achievements and resolve concerns.
Conduct exit interviews to identify root causes of turnover and recommend improvements.
6. Retention Metrics :
7. Productivity & Utilization
Performance Metrics :
6. Policy Compliance
Required Skills & Qualifications
Proven experience in customer service, driver operations, or transportation logistics.
Strong interpersonal and communication skills.
Highly organized with the ability to prioritize and manage multiple tasks.
Problem-solver with analytical thinking and decision-making skills.
Ability to work independently and under pressure in a dynamic environment.
Experience with coaching and performance evaluation is an asset.
Work Environment & Schedule
Full-time, in-office role.
Team-oriented and collaborative setting
Compensation & Benefits
100% employer-paid benefits after 3 months.
RRSP matching program after 3 months.
Competitive salary.
Open-door management culture.
XTL is an equal opportunity employer that embraces diversity in the workplace and equivalently considers applications from qualified women, men, visible minorities, aboriginal people and persons with disabilities. We welcome applications from all interested individuals
We invite all interested persons to apply but only candidates selected for an interview will be contacted.
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