Talent.com
Client Program Manager
Client Program ManagerAvetta • Calgary, AB, CA
Client Program Manager

Client Program Manager

Avetta • Calgary, AB, CA
Il y a 1 jour
Type de contrat
  • Temps plein
Description de poste

Overview

Preference will be given to candidates who reside within a commutable distance of Avetta’s Calgary, Alberta office, located at 255 5th Ave SW, Suite 1400, Calgary, AB T2P 3G6. This role requires a hybrid work schedule consisting of three in‑office days and two work‑from‑home days each week.

Avetta’s SaaS platform connects the world’s leading organizations with qualified suppliers, contractors, and vendors. We bring unmatched visibility to companies through cloud-based technology and human insights to improve supply chair risk and compliance. As a result, we foster sustainable growth for businesses and their supply chains globally. Our SaaS subscription software is used by 85k+ active customers in over 100 countries.

The Client Program Manager will own strategic and key client accounts, combining program management expertise with client success leadership. This role ensures the delivery of large-scale SaaS client programs while driving adoption, retention, and growth. Acting as both a trusted advisor and program leader, you will coordinate cross-functional teams, manage complex initiatives, and maintain strong client relationships to maximize value and impact.

Responsibilities

Program Management

  • Develop, implement, and maintain program initiatives aligned with organizational objectives.
  • Oversee multiple projects and teams within strategic client programs, ensuring goals are met or exceeded.
  • Collaborate with sponsors and cross-functional teams to define scope, deliverables, resources, timelines, and work plans.
  • Monitor program performance, identify risks, and implement mitigation strategies.
  • Provide detailed management reporting and status updates to stakeholders.

Client Success

  • Serve as the primary voice for strategic clients, nurturing relationships and identifying additional stakeholders.
  • Conduct regular Success Planning and QBR sessions to demonstrate value and define next steps.
  • Act as a trusted advisor on product functionality, best practices, and program recommendations.
  • Drive adoption and expansion of Avetta’s platform through proactive engagement and training.
  • Partner with Account Management, Implementation, and Professional Services to support growth and mitigate risk.
  • Advocate for client needs internally, influencing process and product improvements.
  • Collaborate closely with regional Client Success Managers on global complex initiatives to ensure regional execution and alignment success.
  • Leadership & Collaboration

  • Mentor and guide team members on best practices and process improvements.
  • Participate in special projects, NPIs, and cross-functional initiatives to enhance efficiency and scalability.
  • Use data-driven insights to inform decisions and strategies.
  • Qualifications

    Preferred Qualifications

  • 8 years of combined program management and client success experience in a SaaS environment.
  • Proven ability to manage multiple programs and major enterprise accounts concurrently.
  • Strong communication, leadership, and organizational skills.
  • Experience with Wrike, Jira, Confluence, SFDC, and CRM tools.
  • Ability to travel minimum 10%.
  • Ideal Education & Training

  • Bachelor’s degree in business or related field (MBA preferred).
  • PMP certification or equivalent experience.
  • Avetta is an equal opportunity employer and values diversity. We encourage individuals from all backgrounds and experiences to apply.

    To apply for the Client Program Manager position, please submit your online application by March 31, 2026 PM PST.

    #J-18808-Ljbffr

    Créer une alerte emploi pour cette recherche

    Client Program Manager • Calgary, AB, CA

    Offres similaires
    Program Director, Launching Canada's First Stablecoin

    Program Director, Launching Canada's First Stablecoin

    Tetra Digital Group • Calgary
    Temps plein
    Tetra is leading the charge in Canada’s digital asset revolution, solving one of the final barriers to widespread institutional adoption : secure, compliant custody. With $10 million in backing from ...Voir plus
    Dernière mise à jour : il y a 8 jours • Offre sponsorisée
    Director of Client Success

    Director of Client Success

    Showpass • Calgary
    Temps plein
    At Showpass, we’re reigniting the joy of live experiences.Showpass is Canada’s fastest-growing event ticketing and live experience platform. From concerts to festivals to comedy shows, our mission i...Voir plus
    Dernière mise à jour : il y a 8 jours • Offre sponsorisée
    Program Manager

    Program Manager

    Acara Solutions • Calgary, AB, Canada
    Temps plein
    Join Broadleaf Results, an Aleron company.Aleron is a global workforce and business solutions company that builds relationships and empowers the workplace. Since 1957, we've been at the forefron...Voir plus
    Dernière mise à jour : il y a plus de 30 jours • Offre sponsorisée
    GTM Program Manager

    GTM Program Manager

    Themis Solutions Inc. • Calgary
    Temps plein
    Clio is the global leader in legal AI technology, empowering legal professionals and law firms of every size to work smarter, faster, and more securely. This role can be based in Vancouver, Calgary,...Voir plus
    Dernière mise à jour : il y a 2 jours • Offre sponsorisée
    Account Manager : Client Success & Project Lead

    Account Manager : Client Success & Project Lead

    Flipp Advertising Inc. • Calgary
    Temps plein +1
    A leading advertising agency located in Calgary, Alberta, is seeking an Account Manager to oversee client portfolios.This role involves acting as the main contact for clients, managing marketing in...Voir plus
    Dernière mise à jour : il y a 8 jours • Offre sponsorisée
    Delivery Lead for Complex Client Projects & Integrations

    Delivery Lead for Complex Client Projects & Integrations

    Abidi Group LLC • Calgary
    Temps plein
    A leading project management firm in Calgary is seeking a Project Manager to oversee client-facing initiatives.You will deliver complex projects while ensuring quality and adherence to delivery met...Voir plus
    Dernière mise à jour : il y a 6 jours • Offre sponsorisée
    Program Manager - Future Opportunities

    Program Manager - Future Opportunities

    CLEAResult • Calgary
    Temps plein
    At CLEAResult, we lead the transition to a sustainable, equitable, and carbon‑neutral energy‑efficient future for our communities and our planet. We do that by creating a people‑first culture built ...Voir plus
    Dernière mise à jour : il y a 4 jours • Offre sponsorisée
    Client Operations Specialist

    Client Operations Specialist

    Insight Enterprises, Inc. • Calgary
    Temps plein
    Location : The role will be a hybrid position located in Canada in one of our hub offices (Mississauga, Montreal, Calgary, or Edmonton). Received 35+ industry and partner awards in the past year.M+ t...Voir plus
    Dernière mise à jour : il y a 8 jours • Offre sponsorisée
    Client Services Coordinator

    Client Services Coordinator

    Getmyhsa • Calgary
    Temps plein
    The Client Services Coordinator is a key member of the myHSA Customer Experience team, responsible for coordinating day-to-day support operations while delivering thoughtful, accurate and efficient...Voir plus
    Dernière mise à jour : il y a 23 heures • Offre sponsorisée
    Client Success Manager

    Client Success Manager

    Internetwork Expert • Calgary
    Temps plein
    Our team at Blackline Safety is growing! As a people-driven technology company, with a mission to make sure every worker returns home safely, we drive innovation, practice resiliency, demonstrate l...Voir plus
    Dernière mise à jour : il y a 4 jours • Offre sponsorisée
    Program Manager - Major Projects

    Program Manager - Major Projects

    Rising Edge Technologies Ltd. • Calgary
    Temps plein
    The Program Manager – Major Projects is responsible for the strategic oversight, coordination, and delivery of the organization’s major projects portfolio, directly reporting to the Chief Operation...Voir plus
    Dernière mise à jour : il y a 6 jours • Offre sponsorisée
    Technical Program Manager, Security

    Technical Program Manager, Security

    Fullscript • Calgary
    Temps plein
    We’re an industry-leading health technology company on a mission to help people get better.We started in 2011 with one simple idea : Make it easier for practitioners to access the products they trus...Voir plus
    Dernière mise à jour : il y a 8 jours • Offre sponsorisée
    Client Services Coordinator

    Client Services Coordinator

    myHSA LTD • Calgary, AB, Canada
    Temps plein
    Salary : $56,000 - $60,000 annually.The Client Services Coordinator is a key member of the myHSA Customer Experience team, responsible for coordinating day-to-day support operations while delivering...Voir plus
    Dernière mise à jour : il y a 3 jours • Offre sponsorisée
    NetSuite Client Director

    NetSuite Client Director

    Spaulding Ridge • Calgary, Toronto
    Temps plein
    Spaulding Ridge is an advisory and IT implementation firm.We help global organizations get financial clarity into the complex, daily sales, and operational decisions that impact profitable revenue ...Voir plus
    Dernière mise à jour : il y a 8 jours • Offre sponsorisée
    Client Solutions Manager, Scotia iTRADE - Western Canada

    Client Solutions Manager, Scotia iTRADE - Western Canada

    Scotiabank • Calgary
    Temps plein
    Title : Client Solutions Manager, Scotia iTRADE - Western Canada.Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. The Client Solutions Manager is...Voir plus
    Dernière mise à jour : il y a 8 jours • Offre sponsorisée
    Program Manager

    Program Manager

    freelance.ca • Calgary, Canada
    Temps plein
    Our client is seeking a Program Manager for a contract opportunity.The Program Manager is accountable for the successful delivery of a large-scale, multi-year commercial program that spans multiple...Voir plus
    Dernière mise à jour : il y a plus de 30 jours • Offre sponsorisée
    Client Services Associate Digital Education Programs

    Client Services Associate Digital Education Programs

    Following Your Heart • Calgary, AB, Canada
    Temps plein
    Following Your Heart operates within the.Our programs are delivered through established digital platforms and supported by trained professionals operating within a. We are seeking a reliable and org...Voir plus
    Dernière mise à jour : il y a 18 heures • Offre sponsorisée • Nouvelle offre
    Project Manager (Hybrid Work Schedule)

    Project Manager (Hybrid Work Schedule)

    Quorum Software • Calgary, AB, Canada
    Temps plein
    Location : Houston, TX or Dallas, TX or Calgary, AB, Canada.Are you excited by challenges? Do you enjoy working in a fast-paced, dynamic environment? Then now is the time to join Quorum Software, a ...Voir plus
    Dernière mise à jour : il y a 23 jours • Offre sponsorisée