Talent.com
Client Program Manager
Client Program ManagerAvetta • Calgary, AB, CA
Client Program Manager

Client Program Manager

Avetta • Calgary, AB, CA
1 day ago
Job type
  • Full-time
Job description

Overview

Preference will be given to candidates who reside within a commutable distance of Avetta’s Calgary, Alberta office, located at 255 5th Ave SW, Suite 1400, Calgary, AB T2P 3G6. This role requires a hybrid work schedule consisting of three in‑office days and two work‑from‑home days each week.

Avetta’s SaaS platform connects the world’s leading organizations with qualified suppliers, contractors, and vendors. We bring unmatched visibility to companies through cloud-based technology and human insights to improve supply chair risk and compliance. As a result, we foster sustainable growth for businesses and their supply chains globally. Our SaaS subscription software is used by 85k+ active customers in over 100 countries.

The Client Program Manager will own strategic and key client accounts, combining program management expertise with client success leadership. This role ensures the delivery of large-scale SaaS client programs while driving adoption, retention, and growth. Acting as both a trusted advisor and program leader, you will coordinate cross-functional teams, manage complex initiatives, and maintain strong client relationships to maximize value and impact.

Responsibilities

Program Management

  • Develop, implement, and maintain program initiatives aligned with organizational objectives.
  • Oversee multiple projects and teams within strategic client programs, ensuring goals are met or exceeded.
  • Collaborate with sponsors and cross-functional teams to define scope, deliverables, resources, timelines, and work plans.
  • Monitor program performance, identify risks, and implement mitigation strategies.
  • Provide detailed management reporting and status updates to stakeholders.

Client Success

  • Serve as the primary voice for strategic clients, nurturing relationships and identifying additional stakeholders.
  • Conduct regular Success Planning and QBR sessions to demonstrate value and define next steps.
  • Act as a trusted advisor on product functionality, best practices, and program recommendations.
  • Drive adoption and expansion of Avetta’s platform through proactive engagement and training.
  • Partner with Account Management, Implementation, and Professional Services to support growth and mitigate risk.
  • Advocate for client needs internally, influencing process and product improvements.
  • Collaborate closely with regional Client Success Managers on global complex initiatives to ensure regional execution and alignment success.
  • Leadership & Collaboration

  • Mentor and guide team members on best practices and process improvements.
  • Participate in special projects, NPIs, and cross-functional initiatives to enhance efficiency and scalability.
  • Use data-driven insights to inform decisions and strategies.
  • Qualifications

    Preferred Qualifications

  • 8 years of combined program management and client success experience in a SaaS environment.
  • Proven ability to manage multiple programs and major enterprise accounts concurrently.
  • Strong communication, leadership, and organizational skills.
  • Experience with Wrike, Jira, Confluence, SFDC, and CRM tools.
  • Ability to travel minimum 10%.
  • Ideal Education & Training

  • Bachelor’s degree in business or related field (MBA preferred).
  • PMP certification or equivalent experience.
  • Avetta is an equal opportunity employer and values diversity. We encourage individuals from all backgrounds and experiences to apply.

    To apply for the Client Program Manager position, please submit your online application by March 31, 2026 PM PST.

    #J-18808-Ljbffr

    Create a job alert for this search

    Client Program Manager • Calgary, AB, CA

    Similar jobs
    Client Success Manager, Payments Issuing

    Client Success Manager, Payments Issuing

    Peoples Group • Calgary
    Full-time
    Client Success Manager, Payments Issuing.We are hiring for this position out of our Toronto, Vancouver and Calgary offices. Successful candidates who apply outside of these areas will be expected to...Show more
    Last updated: 8 days ago • Promoted
    Technical Program Manager

    Technical Program Manager

    Fix Network World • Calgary
    Full-time
    In this role you will oversee and actively participate in the maintenance, support, and enhancement of a proprietary system programmed. This role involves managing the development team, coordinating...Show more
    Last updated: 7 days ago • Promoted
    Program Director, Launching Canada's First Stablecoin

    Program Director, Launching Canada's First Stablecoin

    Tetra Digital Group • Calgary
    Full-time
    Tetra is leading the charge in Canada’s digital asset revolution, solving one of the final barriers to widespread institutional adoption : secure, compliant custody. With $10 million in backing from ...Show more
    Last updated: 8 days ago • Promoted
    Flexible Winter Schedule - Deliver with Uber Eats

    Flexible Winter Schedule - Deliver with Uber Eats

    Uber eats • Airdrie, AB, CA
    Full-time +2
    Delivering with Uber is an alternative to a part-time or full-time job and can get you earning cash quickly.Delivering with Uber allows you to earn quick cash while maintaining the flexibility your...Show more
    Last updated: 14 days ago • Promoted
    Client Program Manager

    Client Program Manager

    Avetta • Calgary
    Full-time
    Preference will be given to candidates who reside within a commutable distance of Avetta’s Calgary, Alberta office, located at 255 5th Ave SW, Suite 1400, Calgary, AB T2P 3G6.This role requires a h...Show more
    Last updated: 1 day ago • Promoted
    GTM Program Manager

    GTM Program Manager

    Themis Solutions Inc. • Calgary
    Full-time
    Clio is the global leader in legal AI technology, empowering legal professionals and law firms of every size to work smarter, faster, and more securely. This role can be based in Vancouver, Calgary,...Show more
    Last updated: 2 days ago • Promoted
    GTM Program Manager

    GTM Program Manager

    Clio • Calgary
    Full-time
    Clio is the global leader in legal AI technology, empowering legal professionals and law firms of every size to work smarter, faster, and more securely. We are transforming the legal experience for ...Show more
    Last updated: 7 hours ago • Promoted • New!
    Account Manager : Client Success & Project Lead

    Account Manager : Client Success & Project Lead

    Flipp Advertising Inc. • Calgary
    Full-time +1
    A leading advertising agency located in Calgary, Alberta, is seeking an Account Manager to oversee client portfolios.This role involves acting as the main contact for clients, managing marketing in...Show more
    Last updated: 8 days ago • Promoted
    Delivery Lead for Complex Client Projects & Integrations

    Delivery Lead for Complex Client Projects & Integrations

    Abidi Group LLC • Calgary
    Full-time
    A leading project management firm in Calgary is seeking a Project Manager to oversee client-facing initiatives.You will deliver complex projects while ensuring quality and adherence to delivery met...Show more
    Last updated: 6 days ago • Promoted
    Client Success Manager

    Client Success Manager

    Internetwork Expert • Calgary
    Full-time
    Our team at Blackline Safety is growing! As a people-driven technology company, with a mission to make sure every worker returns home safely, we drive innovation, practice resiliency, demonstrate l...Show more
    Last updated: 5 days ago • Promoted
    Manager, Client Advisory & Growth

    Manager, Client Advisory & Growth

    Kaizen Lab Inc. • Calgary
    Full-time
    A leading accounting firm in Calgary is seeking a Manager to oversee multiple client engagements and manage teams.This role requires a CPA designation, at least 5 years of experience in accounting ...Show more
    Last updated: 8 days ago • Promoted
    Program Manager - Major Projects

    Program Manager - Major Projects

    Rising Edge Technologies Ltd. • Calgary
    Full-time
    The Program Manager – Major Projects is responsible for the strategic oversight, coordination, and delivery of the organization’s major projects portfolio, directly reporting to the Chief Operation...Show more
    Last updated: 7 days ago • Promoted
    Finance Private Tutoring Jobs Crossfield

    Finance Private Tutoring Jobs Crossfield

    Superprof • Crossfield, Canada
    Full-time +1
    Superprof is Canada's #1 tutoring platform, and we're actively recruiting passionate tutors! Whether you're a student, a professional, or simply someone who loves teaching, join the largest communi...Show more
    Last updated: 30+ days ago • Promoted
    Mortgage Specialist

    Mortgage Specialist

    BMO Financial • Okotoks, AB, Canada
    Part-time
    Retail Banking Sales & Service.Join BMO – imagine the possibilities.Are you looking for a chance to let your entrepreneurial spirit shine and turn potential into performance with great ea...Show more
    Last updated: 2 days ago • Promoted
    Technical Project Manager - Client Service Delivery

    Technical Project Manager - Client Service Delivery

    DataVisor • Calgary, AB, CA
    Remote
    Full-time
    Quick Apply
    DataVisor is the world’s leading AI-powered Fraud and Risk Platform that delivers the best overall detection coverage in industry. With an open SaaS platform that supports easy consolidation and enr...Show more
    Last updated: 4 days ago
    Delivery Driver - Flexible Schedule

    Delivery Driver - Flexible Schedule

    DoorDash • AIRDRIE, Alberta, CA
    Full-time
    Available in over 100 cities in Canada, DoorDash connects local businesses and local drivers (called Dashers) with opportunities to earn, work, and live. All you need is a mode of transportation (bi...Show more
    Last updated: 2 days ago • Promoted
    Program Manager

    Program Manager

    freelance.ca • Calgary, Canada
    Full-time
    Our client is seeking a Program Manager for a contract opportunity.The Program Manager is accountable for the successful delivery of a large-scale, multi-year commercial program that spans multiple...Show more
    Last updated: 30+ days ago • Promoted
    Client Success Manager

    Client Success Manager

    Trufla Technology Ltd. • Calgary
    Full-time
    TruflaTechnology – Insurtech, Disrupter, Innovator.Our suite of products—includingtruMarket,truMobile, andRetentionAI—empowersbrokers to expand their reach and streamline processes.Truflais leading...Show more
    Last updated: 8 days ago • Promoted