Property Claims Adjuster (Thunder Bay)

Position Summary

We are currently recruiting for a P roperty Claims Adjuster to join our team in Thunder Bay, Ontario, Canada.

Responsibilities

The successful candidate will investigate, evaluate, negotiate and settle commercial lines claims by telephone and correspondence.

The candidate will direct field adjusters on a task basis. The candidate will participate in ensuring accurate recording, reporting, and presentation of files.

Regular travel to loss locations throughout the Thunder Bay territory is expected.

• Interviewing claimants and witnesses
• Obtaining official documents
• Comparing claims information with evidence
• Determination of liability
• Makes offer to claimants
• Issue cheque
• Dispose of salvage
• Pursue subrogation
• Accurate recording, reporting and presentation of files, including presentation of evidence at legal proceedings
• Maintenance of accurate billing, and time and expense records
• Work with manager to maintain client relations

Requirements

2 years of technical experience in an insurance claims environment, with strong knowledge of property claims is required.

Knowledge of commercial lines will be considered an asset.

• Post-secondary education in an insurance related field
• Full license and CIP designation is preferred
• Ability to conduct telephone investigations, evaluate, negotiate and settle first and third party commercial lines claims
• Proficient in CMS, including maintaining accurate and detailed activity, transaction and reserve records
• Advanced computer skills including Office 365 and Windows 10
• Excellent communication skills
• Must be a team player with a strong commitment to quality and customer service

Additional Information

We thank all applicants for their interest in Crawford & Company however, only those selected for an interview will be contacted.

Crawford is an Employment Equity employer committed to diversity and inclusion. We welcome applications from visible minority group members, women, Aboriginal people, persons with disabilities, members of sexual minority groups and others who may contribute to the further diversification of ideas.

Crawford is committed to accommodating applicants with disabilities throughout the hiring process, in accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act and Crawford’s own policies.

We will work with applicants requesting accommodations at any stage of the hiring process. Applicants are required to provide their accommodation needs in advance and submit adequate documentation to support their request for accommodation in the assessment process and / or to perform the essential duties of the posted position.

If you have an accommodation need, please email as soon as possible to make appropriate arrangements.

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