Customer Service Representative

Our client a promotionalproducts company is hiring a Customer Service Representative tojoin their growing office. You will be working closely with and bementored by the President who has 40 years experience with twoprevious successful companies in thisspace.

Whois our client Our client works with leading companies toprovide them with personalized promotional products to supportexecuting effective marketing initiatives.

They provide a flexiblework environment and excellent career growthopportunities.

Whoare you The idea of getting in on the ground floor with awinning business manager excites you. You enjoy working in a funand fastpaced environment enjoy a diversity of tasks and want tohelp to elevate the brands of existing clients which are some ofthe biggest international companies in the world.

Strong Englishcommand and a "can do" entrepreneurial mindset isamust!

Salary :

Base $50000 $60000 peryear (depending upon ability andexperience)

Hoursof Work :

Monday toFriday 8 : 00am to 5 : 00pm

Aftertraining working from home is apossibility.

Location :

Candidate will work initially inan Waterloo office fortraining.

The position willtransition to hybrid / remote overtime.

The chosen candidate musthave their owncar.

Responsibilities

• Workclosely with the President in servicing large international clientssuch as Samsung Manulife Beacon Roofing LG Electronics Centimarkand more.
• Monitordemand and analyzes inventory data to anticipate future supply andlogistical needs as well as websitecontrol.
• Preparing quotations andpresentations for clients both virtually and inperson.
• Handle inside salesresponsibilities by responding to customer inquiries and maintaingood relationships with customers vendors andlogistics.
• Placing orders forvarious products and following up to ensure deliverables aremet.
• Maintaineffective and accurate storage of data both electronic and physicalfiling (asneeded).

Requirements

• Universitydegree or College diploma in Business (or related) is anasset.
• Promotional marketing printindustry ad agency or graphics experience will be a strongasset.
• 13 years of related accountmanagement or customer service experience with a minimum of 3 yearsof overall work experience.
• Must beproficient in Microsoft Office (Excel Word PowerPoint). This willbe assessed.
• Strong command of theEnglish language is a must. Bilingual (English / French) is anasset.
• Ambitious and selfmotivatedwith the ability to workindependently.
• Sales and customerservice minded with great energy. Peopleperson.
• Flexibility to work withchangingpriorities.

Benefits

• Smallbut quickly growing company. Strongleadership.
• Supportinghighly visible and worldclassbrands.
• Starts with 4 weeksvacation / holidaypackage.
• Flexible workenvironment.
• Benefitsare available after 3months.

Ifyour experience and personal qualities match the above descriptionthis may be the role for you. CLICK APPLY belowto learnmore!

Wethank all who apply for this position. We commit to"communicate quickly communicate often and communicatewell". All applicants will be contacted within 5 businessdays.

Wevalue diversity!! We recruit hire and promote both internally andto our clients without regard to race national or ethic origincolour age religion sex sexual orientation gender identity orexpression marital status family status genetic characteristics ordisability.

Accommodations are available for candidates during allaspects of the selection process.IND1

University degree or College diploma in Business (or related) is anasset. Promotional, marketing, print industry, ad agency, orgraphics experience will be a strong asset.

1-3 years of relatedaccount management or customer service experience, with a minimumof 3 years of overall work experience.

Must be proficient inMicrosoft Office (Excel, Word, PowerPoint). This will be assessed.Strong command of the English language is a must.

Bilingual(English / French) is an asset. Ambitious and self-motivated withthe ability to work independently. Sales and customer serviceminded with great energy.

People person. Flexibility to work withchanging priorities.