IT Support Specialist
Job Description
Join a purpose-driven winning team, committed to results, in an inclusive and high-performing culture. Become an integral part of a purpose-driven winning team, committed to results, and engaging in an inclusive, high-performing environment.
We are looking for an IT Support specialist to assist our internal employees with questions and problems concerning computer systems, hardware, and software.
Standout candidates will be excellent problem-solvers with outstanding communication and customer service skills. If you have experience in this field - this is the position for you!
Responsibilities :
Responding to client support queries.
Providing support in person, over the phone, or via remote access.
Diagnosing issues with computer software, peripherals, and hardware.
Providing basic computer training.
Installing and upgrading hardware and software systems.
Requirements
- Advanced k nowledge of computer software systems, office applications (MS Office, Adobe, etc), operating systems (Windows, MacOS), basic network technologies (WiFI, VPN).
- Knowledge of computer hardware systems, including motherboards, memory modules, and processors.
- Excellent analytical and diagnostic skills.
- Ability to self-manage short and long-term goals effectively.
- Ability to troubleshoot complex hardware and software issues.
- Ability to discover, prioritize, and address points in the responsibility area in a project-oriented manner.
- Patience and understanding.
Benefits
What's in it for you?
- Diversity, Equity, Inclusion & Ally ship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Blazesoft.
- Upskilling through online courses, cross-functional development opportunities, and tuition assistance.
- Medical Benefits
Ready to make your mark in the world of gaming? Apply now and let's embark on this exciting journey together!
Blazesoft is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Requirements
Advanced knowledge of computer software systems, office applications (MS Office, Adobe, etc), operating systems (Windows, MacOS), basic network technologies (WiFI, VPN).
Knowledge of computer hardware systems, including motherboards, memory modules, and processors. Excellent analytical and diagnostic skills.
Ability to self-manage short and long-term goals effectively. Ability to troubleshoot complex hardware and software issues.
Ability to discover, prioritize, and address points in the responsibility area in a project-oriented manner. Patience and understanding.
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