After-sales Service Technician
You will be responsible for repairs and follow up on support requests to ensure that our products are 100% functional and that their performance meets our customers' expectations.
MAIN RESPONSIBILITIES
- Perform repairs on Kinova products;
- Electronic defect analysis;
- Soldering and repair of electronic components;
- Mechanical repairs;
- Take charge of customer returns concerning robotic products and ensure complete follow-up of the internal process in place;
- Carry out the tests required to reproduce the problems reported by the customer, complete the analyses to determine the defective components and carry out the necessary maintenance, repairs and upgrades;
- Carry out the necessary tests and calibrations to ensure the conformity of our robotic products to their original specifications, and follow up with the production engineering group;
- Complete internal documentation required to comply with ISO 13485 standards;
- Contribute to the implementation and support of internal processes.
POSITION REQUIREMENTS
- College diploma (DEC) in electronics or other relevant experience;
- One year of relevant experience;
- Experience or interest in after-sales service;
- Interest in new technologies;
- Ability to work in a team;
- Excellent interpersonal skills;
- Sense of priority and urgency
- Fluency in English / French (oral and written).
ASSETS
Programming skills.
WHAT WE OFFER
- Competitive salaries;
- Group RRSP with employer contribution;
- Group insurance paid at 50% by Kinova;
- Stable schedule;
- Up to 4 weeks of vacation;
- Personal days off in addition to vacation;
- Snacks, coffee, and fresh fruit at all times;
- A dedicated and great work team;
- A state-of-the-art environment;
- A company culture focused on the development of each individual;
- Free parking;
- Electric vehicle charging stations;
- Regular social and sporting events;
- And much more, but you'll have to meet us to learn more...
After-sales Service Technician
Experience or interest in after-sales service;. ...
Supervisor - After-Sales Service
Collaborate with sales to maintain business relationships by offering superior after-sales service. Supervisor - After-Sales Service. Reporting to the Senior Director of Engineering, the position holder is responsible for supervising the members of the technical support team and ensuring the smooth ...
Customer Service and After Sales Support Agent
Our client, a leader in the automotive industry, is seeking a dynamic and experienced Customer Service and After Sales Support Agent to join their team. Position: Customer Service and After Sales Support Agent. In the role of a Customer Service and After Sales Support Agent, your key responsibilitie...
After-Sales and Customer Service Agent – Call Center
You will be responsible to contact Spinelli’s customers to confirm their service appointment, to follow up on their recent purchases of products or services and also to offer a wide variety of products and services according to the on-going promotional campaigns. Excellent sales and persuasion abili...
Customer Service and After Sales Support Agent
Our client, a leader in the automotive industry, is seeking a dynamic and experienced Customer Service and After Sales Support Agent to join their team. Position: Customer Service and After Sales Support Agent. In the role of a Customer Service and After Sales Support Agent, your key responsibilitie...
Bilingual Customer Service Representative
If you are interested in this Bilingual Customer Service Representative job opening in Saint-Laurent, QC, please respond immediately as our client in eager to find a talented Bilingual Customer Service Representative to join their team. At least 3 years experience in a Customer Service position, eit...
Chauffeur d'autobus scolaire / School Bus Driver
We work with 1,250 school districts in 39 states and 8 Canadian provinces carrying approximately five million students in 21,000 schools daily. First Student is the largest school transportation provider in North America with more than a century of experience providing safe and reliable transportati...
Sales Representative
As a Wholesale Sales Representative, you will be responsible for selling wholesale products to vendors, ensuring consistent growth in sales volume and maintaining strong relationships with existing and potential clients. Collaborate with the sales team and other departments to develop sales strategi...
Outside Sales Representative (Boisbriand,QC)
Outside Sales Representative (Boisbriand,QC) Banner: RONA Entity: RONA - 44100 - Boisbriand City: Boisbriand Province: Quebec Job Status: Full Time Job Category: Sales Closing Date: Apply Here By joining the RONA family, you'll enjoy many benefits, such as: An inclus...
Customer Service Representative Agent Work From Home - Part Time Focus Group Panelists
No Customer Service Representative Agent experience needed. Customer Service Representative Agent Work From Home - Part Time Remote Focus Group Panelists. Customer service representative agent experience is not necessary. If you are a customer service representative agent or someone just looking for...