Manager, Sales Operations

• Drives the implementation of standardized sales process and sales practices, and performance management tools and processes throughout the entire salesforce
• Leads sales forecasting, planning, and processes used within the sales organization
• Proactively monitors and strives to maintain high levels of quality, accuracy, and process consistency in the sales organization’s planning efforts
• Assists in all RFG initiative roll outs, centre led strategies, regional deployments.
• Assists in the development and reporting of key performance metrics to help drive increasing Sales productivity
• Assists with annual planning and monthly forecasting processes to support sales leadership team
• Analyzes performance and productivity data to support coaching / performance management efforts carried out by regional sales leaders
• Understands key metrics to include outside data, year over year performance and run rates in relationship to overall company goals with a bottom-up approach
• Works directly with Sales Operations leadership on business-critical reporting needs
• Ensures that the best tools, training, and resources are available to the sales organization (across disciplines local sales, contract sales, business development, and specialists)
• Proactively monitors and strives to maintain high levels of quality, accuracy, and process consistency in the sales organization’s planning efforts (CRM platform)
• Stays current with Sysco’s value-added offerings and technology solutions, including but not limited to customer-facing reporting tools
• Develops strong working relationships with regional sales organization, finance, merchandising, and revenue management
• Learns quickly when facing new challenges; thrives on fast-paced environment
• Adapts well to change and views new experiences as growth opportunities
• Complies with Sysco’s Food Safety Policy and procedures to ensure food safety, quality and legality requirements are met.
• Is willing to work safely with minimal environmental impact and understands the importance of reporting all hazards, incidents, and environmental spills immediately to their Supervisor.
• Understands that they play an integral role in their own safety and that of their colleagues and is willing to speak out when hazards are present.
• Perform other duties as assigned.

Qualifications / Skills / Job Requirements (About you) :

• 5 years sales experience
• 2+ years of experience leading a business-to-business sales team in a professional sales environment
• Bachelor’s degree in a related field or equivalent experience
• Solid analytical problem-solving skills, including familiarity with analyzing reports & deriving insights from data
• Ability to express information in terms of profit and loss, food cost and expense ratio
• Strong financial acumen and ability to properly plan and execute business plans
• Embraces change and champions corporate initiatives
• Demonstrated ability to coach and mentor peers and associates
• Flexible; readily accepts change; open to new ideas
• Demonstrated ability to apply business financial knowledge to support growth and to provide meaningful analytics
• Strong interpersonal skills and ability to work with and influence a variety of key stakeholders
• Strong communication skills : ability to effectively communicate with internal and external teams
• Ability to learn the use of proprietary CRM tools for planning and forecasting sales growth
• Proficient in Microsoft Applications Suite (Word, Excel, PowerPoint, Outlook)
• Excellent organizational and project management skills, including the ability to execute multiple initiatives at the same time
• Proactive, self-directed, with the ability to structure a weekly schedule to be successful
• Understanding of marketing principles, product lines, ordering procedures

Internal candidates apply via the Career Centre on your HR Portal / ADP Workforce Now.

External candidates submit cover letter & resume via www.sysco.ca / careers

Our Purpose :

Connecting the world to share food and care for one another

Our Mission :

Delivering success for our customers through industry-leading people, products and solutions

Our Identity :

Together we define our future of foodservice and supply chain

Sysco is committed to Employment Equity. Accommodations during the recruitment process are available upon request for candidates with disabilities.

Here’s a sample of the many benefits Sysco colleagues enjoy :

Comprehensive Flexible Benefits including Health and Dental, Health Care Spending and Wellness Accounts

• Short-Term and Long-Term Disability
• Life Insurance
• Voluntary Optional Insurance
• Parental Leave Plan
• Company Pension Plan
• Group RRSP & TFSA
• Employee and Family Assistance
• Stock Purchase Plan
• Maple Virtual Care
• Unlimited on-line learning
• Sysco product discounts
• Preferred vendor discounts
• Associate Resource Groups

benefits may vary based on location or bargaining unit)