Veterinary Reception, Client Care - Mississauga-Oakville Veterinary Emergency Hospital
JOB DESCRIPTION
Veterinary Reception, Client Care
Oakville, ON
Mississauga-Oakville Veterinary Emergency Hospital is currently welcoming a full-time Veterinary Reception, Client Care to join our team.
This is an exceptional opportunity for an organized, motivated, and empathetic individual to join us in a very important support role for the entire hospital.
In this role, you will help our clients and their pets feel welcomed and appreciated!
- Create a warm and welcoming environment for our patients and pet parents
- Ability to answer a multiline phone system and track and schedule appointments effectively
- Placing outbound calls to pet parents for follow-up and future appointment bookings
- Respond and manage email correspondence; clients, referring veterinarians & internal office messages
- Admitting and discharging pet patients
- Invoicing / billing; creating estimates, obtaining pet owner confirmation, and processing payments
- General housekeeping duties; cleanliness of reception area, pet holding areas, and common areas
- Willingness to learn more regarding; veterinary services, updated medical office procedures and assisting the Veterinary staff with various tasks and treatments
- Previous customer service or front desk experience in hospitality is an asset!
- No experience with animals, no problem, so long as you love pets!
What VCA Canada Offers
Join our team and you will make a huge difference in the lives of pets and their families! With an extensive network of hospitals across Canada, each location offers a diverse experience, a local community feel, and a caring culture of Wellness and Appreciation you can thrive in!
- RRSP Employer 5 % Match Program saving for your future just got easier!
- VCA Canada RRSP Student Loan - Ask us more!
- A caring culture of Wellness and Appreciation!
- Medical Library ; 2000+ journals, 600+ textbooks, research, and more at your fingertips!
- Competitive wages and health / dental benefits!
- Opportunity to apply for a Veterinary Technician / Technologist scholarship (annual process)
- Annual uniform allowance
- Exceptional career development : there is room to grow here!
- Referral Bonus Rewards
- Opportunities to give back to your community through VCA initiatives
- Generous personal pet care discounts
- Extra perks like shopping discounts and cool wellness apps!
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