Start date : August 122024
BilingualCustomer Service Representative (DamageInsurance)
Ourclient is looking for 8 skilled and dedicated customer serviceagents to join their dynamic team. The ideal candidates will have apassion for customer service and the ability to understand clientsinsurance needs in order to provide them with the best possiblesolutions.
Whatis in it foryou :
Annual salary ranging from$52.000.
Annual bonus aimed atachieving 5%.
Fulltime permanentposition : 37.50 hours per week.
Hybrid position with 23 days inoffice inChabanel.
Monday to Fridayschedule from 9 am to 5 pm one week per month from 12 pm to 8pm.
4 weeks of annualvacation.
Opportunity toparticipate in a retirement savings plan and pensionplan.
Access to an employee stockownership plan.
Various employeebenefits.
Employee recognitionprogram.
Personal expense accountdedicated to wellbeing and volunteeringopportunities.
Payment forcourses leading to obtaining the AMF (Autorit des march sfinanciers) license.
Payment forcourses leading to obtaining the PAA (Personne Autoris e Agir)designation.
Opportunities fordevelopment and career progression with dedicated support forongoingtraining.
Responsibilities :
Understand clients insurance needs and provide appropriatesolutions.
Process quotes andunderwrite auto and home insurancepolicies.
Advise new clients onauto and home insurance.
Updateexisting insurance policies for our clients taking into accounttheir evolving needs; propose new products ifnecessary.
Build customer loyaltyby providing outstanding service.
Underwrite new business append endorsements and issue renewals byobtaining all necessary client information for pricing and riskanalysis.
Stay informed about thelatest production guidelines and regulatoryobligations.
Whatyou will need tosucceed :
University or college degree is a significantasset.
1 year of sales andcustomer service experience (anasset).
Bilingual in English andFrench (spoken and written).
Customeroriented mindset and ability to offer products tailored totheir needs.
Excellentproblemsolving skills.
Strongautonomy.
Ability to managepriorities.
Excellent computerskills to familiarize oneself with newapplications.
WhyRecruitAction
RecruitAction (agency permit : AP2000003) provides recruitment servicesthrough quality support and a personalized approach to job seekersand businesses.
Only candidates who match hiring criteria will becontacted.
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