Sales Account Manager

JOB OVERVIEW

The Sales Account Manager is responsible for the management of sales and relationships with new and existing customers. We are looking to add someone to our team who is a lateral thinker, excellent communicator, able to navigate complexity and embrace ambiguity.

It is crucial that our Sales Account Managers promote a positive company image through safety, quality, consistency, and professionalism.

KEY RESPONSIBILITIES

Develop and implement sales strategies to maximize growth and profit potential

Become the main commercial contact with customers

Develop and implement sales targets and strategies to maximize the growth of the company, while balancing the workload across the facets of our core competencies and overall company objectives

Meet yearly sales targets as assigned by the Director of Sales

Provide and present a weekly sales forecast to the Director of Sales

Present proposals to customers and secure orders through selling value

Manage customer negotiations when applicable

Advance Millwrights Inc. market share and sales dollars by :

Explore opportunities to grow the customer base while retaining existing customers

Identify opportunities to quote on facility upgrades, integration requirements or any other product offering from Advance Millwrights Inc.

Identify opportunities to quote Advance Millwrights Inc Services and capabilities.

Qualify all opportunities to ensure the effective use of company resources

Manage and update the sales funnel weekly

Identify and prioritize new customer development

Source new income streams

Sell all marketed products and services in order to meet sales objectives

Obtain details for quoting and arrange site visits with Estimators

Work with sales team to maximize the distribution of products and services that meet the needs of customers in the geographic region

Liaise with Operations Manager and personnel to ensure on-time and accurate delivery of products to customers

Liaise with quoting personnel to ensure accuracy

Manage all sales activities as part of a specified sales team within an assigned geographic area

Report market trends back to the manager

Marketing / Advertising

Develop and improve on marketing presence

Increase awareness of product and services offerings among the geographic territory

Attend industry functions and trade shows

Implement promotional activities to support sales and team objectives

Represent Advance Millwrights Inc. in a professional manner through the use of Corporate Branding and Apparel

Utilize social selling to further expand Advance Millwrights Inc. Within the targeted territory

Maintain Customer / Sales Database

Maintain appropriate and accurate records of all sales activities through CRM

Document sales activities in CRM

Track quotes through the sales cycle to close orders through CRM

Forecast projected sales through CRM weekly

Track win and loss notes in CRM

Customer Service and Management

Direct customer needs to specific knowledge within Advance Millwrights Inc. expertise

Provide superior customer service, including regular and timely customer follow-ups, quotations and completed work

Ensure timely remittance of customer invoice payments

Responsible for managing customer contacts, establishing customer-specific plans and measuring results

Weekly visits to new and existing customers

Develop and maintain target accounts for respective sales territory

Liaise with Project Managers and Customers for all Factory Acceptance Tests FAT / SAT, participate as required

Continuous Development Plan

Communicate to management new marketing developments and trends in the sales of company and competitor products within the geographic area

Develop a continuous improvement plan

Develop a detailed territory plan tracking all weekly meetings and site visits through Outlook

Develop OEM relationships to acquire installation business

Develop contacts and relationships with potential strategy partners in similar industries

Attend and participate in the weekly Sales Meetings as well as any training provided by the Company

Miscellaneous

Always conduct oneself in a professional manner in alignment with Company values, including but not limited to language use, attire, and workmanship

In accordance with Company policy and relevant employment legislation, overtime and work outside of regular hours, and being on call may be required at the discretion of the Company

All other duties as assigned

Requirements

REQUIRED EXPERIENCE & QUALIFICATIONS

You have a post-secondary education

You have 3 5 years of Consultative Sales Experience

You have successfully completed some form of Sales Training Course

You have a proven track record of meeting or exceeding sales targets

You have the ability to cold call

Valid Driver’s License

You are comfortable selling on value and discussing money with customers

Excellent verbal and written communication skills

Proficient in MS Suite of applications

Able to create professional presentations / proposals and presenting to senior leaders