Associate Manager, Market Research (Consulting)

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose.

If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!

Job Details

Primary Duties and Responsibilities :

• Support all quantitative & qualitative projects conducted by the Market Research team
• Assist in project kick-off meetings and team briefings
• Conduct background research as required to guide development of relevant proposals, questionnaires, and discussion guides
• Participate in safety (adverse event) training, review data and ensure that any adverse events are reported as required
• Manage respondent lists and master database, including removal of duplicates, addition of new respondents, updating contact info, and cleaning (consent, CASL)
• Oversee coordination of honorarium payments
• Liaise with translation agencies and validate translations
• Lead online recruitment and interview coordination activities, including invitation drafting, send outs, telephone calls, faxing, etc.
• Research and compile ad hoc recruitment lists, according to project needs
• Monitor fieldwork and send reminders as needed in order to ensure attainment of set quotas within set timelines.
• Transcribe audio recordings from telephone interviews and / or verify accuracy of software generated transcriptions
• Program online surveys using our market research survey platform tool
• Test and validate programming of online survey links
• Conduct data processing and generate tabulations using our data analytics software
• Validate tabulations and quantitative data accuracy
• Code open-ended / verbatim responses
• Coordinate & supervise external agencies involved in online survey programming or data processing
• Prepare graphic shells and PowerPoint templates for reporting
• Populate shells / graphs with results from computer tabulations
• Validate accuracy of numbers in charts and perform overall report quality check
• Assist with the development of project components including key findings, reports, presentations, or other client deliverables
• On occasion, may conduct qualitative in-depth telephone or face-to-face interviews, or using on-line technologies and methodologies

Experience and Educational Requirements :

• Minimum of a BA / BCom / BSc degree in marketing, business, or life sciences
• Minimum 1 year of experience in market research
• Experience in conducting recruitment, data processing, online survey programming, charting and / or other market research skills (strong asset)
• Experience in the pharmaceutical / healthcare industry

Minimum Skills, Knowledge and Ability Requirements :

• Strong proficiency in Microsoft Excel and PowerPoint
• Adaptability to change and willingness to learn new skills
• Strong organizational skills : must be able to multi-task, prioritize, and manage multiple projects in parallel
• Effective time management skills, ability to meet aggressive and changing deadlines
• Excellent problem-solving skills : ability to resolve issues effectively and efficiently
• Strong attention to detail and commitment to accuracy
• Strong analytical skills : ability to interpret data and synthesize information
• Highly motivated, self-directed and capable of working independently and as part of a functional team

What Cencora offers

We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members’ ability to live with purpose every day.

In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness.

This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave.

To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more.

Full time