- Education : Secondary (high) school graduation certificate
- Experience : Will train
Tasks
- Register arriving guests and assign rooms
- Resolve complaints and claims
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Process guests' departures, calculate charges and receive payments
- Maintain an inventory of vacancies, reservations and room assignments
- Follow emergency and safety procedures
- Clerical duties (i.e. faxing, filing, photocopying)
- Answer telephone and relay telephone calls and messages
- Provide customer service
Personal suitability
- Client focus
- Excellent oral communication
- Excellent written communication
- Organized
- Reliability
- Team player
Health benefits
- Dental plan
- Disability benefits
- Health care plan
- Vision care benefits
Financial benefits
- Registered Retirement Savings Plan (RRSP)
- Work Term : Permanent
- Work Language : English
- Hours : 30 to 40 hours per week
Front Desk Agent
Customer Service or Front Desk position in the Hospitality industry preferred. Handle any complaints and service recovery as needed with the supervision of Front Desk Manager. ...
front desk agent
Education: Secondary (high) school graduation certificate.Register arriving guests and assign rooms.Resolve complaints and claims .Take, cancel and change room reservations.Provide information on hotel facilities and services.Process guests' departures, calculate charges and receive payments.Maintai...
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Secondary (high) school graduation certificate.Register arriving guests and assign rooms.Take, cancel and change room reservations.Provide information on hotel facilities and services.Provide general information about points of interest in the area.Process guests' departures, calculate charges and r...
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