Program Specialist

In order to ensure your application is received byNAIT for thorough review and consideration, please apply directly through our

Careers site at  www.nait.ca / careers

Please Note : This is a temporary

position ending on or before January 30, 2027, with the possibility of

extension.

Do you have a passion for

enabling students to fulfil their academic and career goals? We are looking for

a Program Specialist to provide individualized academic progression guidance

and coaching supports to our students in the JR Shaw School of Business

(JRSSB). Program Specialists focus on holistically supporting and empowering

students as they work towards achieving their educational goals.

At NAIT, we employ a Learning

Outcomes approach when providing guidance as a means to engage and empower

students as they progress through the student lifecycle. Our Program

Specialists support students in understanding how their plans and actions

affect their academic and life aspirations. They are dedicated and motivated

helping professionals with a high level of intercultural competence and are

comfortable working with students from diverse backgrounds. The Program

Specialist’s focus is to support the progression and retention of our current

students, yet in some circumstances may also extend to providing professional

program specific advising to prospective students and alumni.

Program Specialists engage in

considerable contact with students through one-on-one sessions, group settings,

or workshops and are expected to apply comprehensive knowledge about JRSSB’s

academic programs and pathways, internal and external agencies and associations,

policies, procedures, student supports and financial services within the scope

of their responsibilities. Program Specialists must be able to independently

and thoroughly interpret student needs to provide individualized,

student-centered service, as well as create and facilitate outcomes-based group

workshops. Program Specialists are well-versed in (a) all JRSSB

programs / pathways and (b) how to access / refer to typical holistic student

supports / services and provide the necessary contextually appropriate

support / guidance / coaching to all JRSSB students through the various stages of

the student lifecycle. Program Specialists will actively contribute to the

continuing development of their area of focus and will work collaboratively and

collegially with their colleagues and other program and service areas across

NAIT.

We

are actively strengthening our student facing functions in JRSSB; Program

Specialists must also be comfortable with change, and within the scope of their

role, bring forward suggestions for improvements to student facing processes,

student experiences, and business processes.

Key

Responsibilities :

Provide individualized

context appropriate program specific guidance / coaching to students

(prospective, current, and returning) to support their academic progression

Provide transactional

supports, case management of at-risk students, and / or appropriate referrals

Assist students in navigating

electronic and other resources

Actively contribute to the

enhancement of JRSSB’s student-facing services and business processes

• Reporting activities

Facilitate outcome-based

information sessions and / or workshops

Collaborate with programs and

services at NAIT to facilitate positive student experiences

Maintain

student records

Skills & Abilities : Student-Centered

Advising Knowledge : Strong understanding of the theoretical framework of

student-centered developmental advising.

Professional

Communication : Ability to handle inquiries from students, staff, external

agencies, and the public with respect, confidence, and tact.

Interpersonal

Skills : Effective listening, emotional intelligence, and the ability to build

rapport across diverse groups.

Problem

Solving & Conflict Resolution : Skilled in navigating complex situations

with sound judgment and diplomacy.

Organizational

Skills : Ability to prioritize tasks, manage time effectively, and maintain

structure in a dynamic environment.

Team

Collaboration : Proven ability to work as a team member and foster collaborative

working relationships.

Adaptability :

Comfortable embracing change and navigating evolving processes and

environments.

Technical

Proficiency : Ability to learn and use relevant software and systems to support

service delivery.

Qualifications :

Bachelor’s Degree in a

related field required

Experience with advising on

programs offered in the JR Shaw School of Business will be considered an asset.

Applicants with

education credentials earned outside of Canada should have their credentials

evaluated by World Education Services (WES), International Qualifications

Assessment Service (IQAS) or the Comparative Education Services (CES).

Remuneration :  $57,314.92

Student Advisor II).

This

position is covered by the Alberta Union of Provincial Employees (AUPE)

Collective Agreement.

Please submit a resume and cover letter

to be considered for this opportunity.

About

NAIT

We

are known as one of Alberta’s top employers. Being part of a community that

makes a difference in the lives of students, staff, industry clients and

partners, NAIT’s culture reflects our shared values of respect, collaboration,

celebration, creativity, and accountability.

People

are what make NAIT great, and we prioritize the employee experience. We offer benefits and unique perks focusing on health and

wellness, work-life balance, recognition, and professional and personal growth.

In addition to excellent vacation time, we offer paid time off between

Christmas and New Year's.

NAIT

supports a flexible work environment, enabling staff to request approval for

on-campus, off-site, or hybrid work arrangements based on the nature of the

role. Please note that remote positions require employees to reside within

Canada.

NAIT

is committed to fostering a safe environment that supports equity and

cultivates inclusion through our Centre for Community and Belonging (CCB) and

our Equity, Diversity, and Inclusion Strategy. We are a

proud partner of the Canadian Centre for Diversity and Inclusion. While we

encourage all qualified applicants to apply, only those being considered will

be contacted. If you require any accommodations, please connect with us at careers@nait.ca.

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