CRM & Loyalty Business Analytics InternArdene • Laval, QC, Canada
CRM & Loyalty Business Analytics Intern
Ardene • Laval, QC, Canada
Il y a 7 jours
Type de contrat
- Temps plein
- Temps partiel
Description de posteBachelor / Master degree in progress with a focus in business, statistics, computer science, mathematics or related quantitative field Experience with statistical and data manipulation language (strong SQL required) Experience working with BI Visualization such as Power BI Previous part-time / internship experience in business analytics an asset Loyalty program / CRM experience an asset Experience working with large data sets to lead to actionable business insights an asset Proficiency with Microsoft Office Suite required, including advanced Excel functions. Bilingual Preferred (French and English) Understanding of database structures an asset Adept and proactive problem solver Strong organizational skills High attention to detail and commitment to high quality work Strong analytical & data mining skills Ability to work independently as well as part of a multi-disciplinary team
Description : WHO YOU ARE :
Reporting to the Director, Loyalty, CRM & Customer Insights, the CRM & Loyalty Business Analytics Intern will support with the extraction, manipulation & visualization of business and customer data from our data warehouse and systems, as well as with loyalty and CRM tasks / initiatives.
Responsibilities include, but are not limited to :
- Extract, manipulate, validate & interpret data from our data warehouse and various systems (Google Big Query / SQL server, Microsoft Fabric, Power BI, Braze, Other Cloud Platforms, Google Analytics, Loyalty Platform, …) using mainly SQL language & Power BI to visualize
- Support with reporting and dashboard creation to automate and track metrics and results
- Support when necessary and act as back-up for our loyalty specialist & CRM specialist (campaign creation, QA and post campaign analytics)
- Support the team in A / B testing including pre-test analytics, sizing, and results measurement
- Support with customer level analytics & segmentation strategies
- Provide support on special projects and analytics as needed
WHAT YOU’LL NEED :
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CRM Loyalty Business Analytics Intern • Laval, QC, Canada
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