Senior Director of Digital Projects

As a Project Manager in the Digital and Customer Experience sector at National Bank, you'll coordinate the delivery of our technology projects and provide value.

In this role, you'll have a positive impact on our organization with your leadership, your outstanding organization skills and your project delivery experience in an Agile / Safe context.

Your role

• Manage and implement large-scale technology projects prioritized by the sector by creating a motivating environment
• Continuously optimize the use of project resources to achieve the sector's objectives
• Diagnose problem situations, take action and help resolve complex problems by implementing solutions
• Identify and manage the risks and issues inherent to the project in a consistent, proactive manner
• Produce various reports to track the progress of the project and provide progress reports while adapting your communications to your audience
• Ensure that the various IT and business teams are aligned on the various interdependencies related to your project
• Be an agent for change, promoting our values and ensuring constant communication with all internal and external stakeholders

Your team

As part of the Digital and Customer Experience sector, you'll be on a large team of 40 colleagues and you'll report to Senior Manager, Digital Special Projects.

Our team stands out for its involvement in digital transformation at the National Bank of Canada with projects that focus on customer experience and the delivery of innovative solutions.

We want to contribute to your quality of life by offering you as much flexibility as possible. For example, we offer a hybrid work environment along with a modular schedule that you can adapt to your needs.

The Bank values ongoing development and internal mobility. Our personalized training programs with on-the-job learning help you become skilled in your role and develop new fields of expertise.

Tools such as Udemy, the Data Academy, language training, Harvard Manage Mentor, coaching and mentoring support are always available.

Prerequisites

• Bachelor's degree and 7 years of relevant experience or a master's degree and 5 years of relevant experience
• At least 6 years of experience as a project manager, working on large-scale agile projects and in large companies
• Experience leading workshops and coaching
• Knowledge of Atlassian tools (Jira, Confluence)
• Ability to explain issues, risks, and business objectives in simple terms
• Strong communication skills and ability to summarize information for people at all levels of the organization
• Influential leadership and strong political acumen
• Collaborate effectively and be accountable.

Languages :

• Language : French
• Language : English

Reason to require this language : you will need to discuss frequently with our service providers or partners who speak a language other than French.

Skills

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Accountability Agile Methodologies Budget Management Business Impact Analysis Change Management Client-focused Communication Decision Making Driving Results Emotional Intelligence Influence others Key Performance Indicators Listening Managerial Courage Mobilization

Your benefits

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In addition to competitive compensation, upon hiring you'll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family.

• Health and wellness program, including many options
• Flexible group insurance
• Generous pension plan
• Employee Share Ownership Plan
• Employee and Family Assistance Program
• Preferential banking services
• Opportunities to get involved in community initiatives
• Telemedicine service
• Virtual sleep clinic

These are a few of the benefits available to you. We have an offer that keeps up with trends as well as your needs and those of your family.

Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We actively listen to employees' ideas.

Whether through our surveys or programs, regular feedback and ongoing communication is encouraged.

We're putting people first :

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We're a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on peoples' lives.

Our core values of partnership, agility, and empowerment inspire us, and inclusivity is central to our commitments. We offer a barrier-free workplace that is accessible to all employees.

We want our recruitment process to be fully accessible. If you require accommodation, feel free to let us know during your first conversations with us.

We welcome all candidates! What can you bring to our team?

Come live your ambitions with us!