Senior Site Reliability Developer - TypeScript/Backstage.io

Arctic Wolf, with its unicorn valuation, is the leader in security operations in an exciting and fast-growing industry cybersecurity.

We have won countless awards for our excellence in security operations and remain dedicated to providing an industry-leading customer and employee experience.

Our mission is simple : End Cyber Risk. We’re looking for a Senior Site Reliability Developer - TypeScript / Backstage.io to be part of making this happen.

About the Role

We are looking for a Senior Reliability Developer to join our SRE team. The ideal candidate has been part of developing an SRE team and associated processes, and has strong technical skills.

If you want the opportunity to help scale and engineer reliability for cybersecurity services, this is the job for you.

Our systems run globally and scale with continued exponential growth. Security is what we do and reliability is what we need in order to provide the best possible Security Operations for our customers.

We live and breathe Infrastructure-as-Code and are working hard to build a world class CI / CD pipeline. The SRE team expects you to be a strong technical contributor drawing upon a mix of software development and operations experience.

Responsibilities Include :

Design, develop and test platform and release engineering tooling (feature flags) which allow developers to reliably and rapidly release new features

Design, develop and test software plugins, primarily in TypeScript, to eliminate toil for other teams and enrich organizational data

Design, develop, and test cloud infrastructure following best practices in public cloud (AWS)

Drive R&D projects through from design to completion by collaborating and communication with various R&D teams

Deliver and release shared services to the company, aside from technical requirements this involves using company wide communication channels and writing clear and concise documentation for the services our team supports

Triage and debug production incidents, and participate in blameless postmortems

Mentor junior and intermediate developers with a focus on code quality, maintainability, reliability and scalability

We value a culture of sharing, so every team has the opportunity to share their work with the entire department during our monthly R&D Demos.

Once a year we hold a department-wide Hackathon, teaming up across all R&D teams over four days to collaborate and build cool ideas outside the normal project scope.

While innovation is the focus, some of these ideas do make it into our products.

About You

You’re an experienced software developer who enjoys solving complex technical challenges with little to no guidance. You care about writing quality code that is maintainable.

Working collaboratively in cross-functional teams is your thing. Colleagues look to you for guidance on software development best practices.

You should have experience in many of the following areas :

Working in an SRE / Release Engineering team to reducing toil for R&D teams and managing large-scale services

Full stack software development using modern languages and frameworks (frontend : ; backend : )

Designing, building and running distributed, scalable systems following Agile development practices

Using feature flags and other tools for reliable release workflows

Developing an internal developer portal, such as (plugin development with typescript, integrations, organizational entity design patterns)

AWS technologies including EKS, SQS, EventBridge, S3 and CloudFormation

Company wide communication and rollout of services for internal usage; we want individuals who take ownership and deliver shared services to other R&D teams

Championing, implementing, and using SLOs, SLIs, SLAs and error budgets

Configuring monitoring and visualization systems (Prometheus, CloudWatch, Grafana, etc)

Ubuntu or other Linux operating system variants

In addition, you have proven leadership experience from previous projects, regardless of title held. You have the ability to perform programming tasks and large engineering projects with Independence and expertise.

You will be responsible for guiding and mentoring other staff members and will regularly lead technical projects. You have a high level of mastery over software development best practices and building reusable design patterns.

Previous security experience is preferred but not required. We provide all the cybersecurity training you need during onboarding and on-the-job training.

Interview Process

The interview process is approximately as follows :

Phone pre-screening : A recruiter contacts you to briefly discuss your work history and provide an overview of Arctic Wolf.

Approximately 30 minutes.

Technical assessment : A recruiter sends you a link to a straightforward technical assessment that is relevant to the role you are applying for. Approximately 1 hour.

Technical interview : A pair of team members conduct an interview over Zoom to provide information on your potential role and discuss your knowledge, judgement, and experience as it relates to our technical requirements.

Approximately 1.5 hours.

Culture-fit interview : A pair of team members conduct an interview over Zoom to learn more about your experiences working with others and assess how you would fit into the team and Arctic Wolf. Approximately 1 hour.

About Arctic Wolf

At Arctic Wolf we’re cultivating a collaborative and productive work environment that welcomes a diversity of backgrounds, cultures, and ideas to make our teams even stronger as we grow globally.

We’ve been named one of the 50 Most Innovative Companies in the world for 2022 (Fast Company) and the 2nd Most Innovative Security Company.

This is in addition to consecutive awards from Top Workplace USA (2021, 2022), Best Places to Work - USA (2021, 2022) and Great Place to Work - Canada (2021, 2022).

Our Values

Arctic Wolf recognizes that success comes from delighting our customers, so we work together to ensure that happens every day.

We believe in diversity and inclusion, and truly value the unique qualities and unique perspectives all employees bring to the organization.

And we appreciate that by protecting people’s and organizations’ sensitive data and seeking to end cyber risk we get to work in an industry that is fundamental to the greater good.

We celebrate unique perspectives by creating a platform for all voices to be heard through our Pack Unity program. We encourage all employees to join or create a new alliance.

See more about our Pack Unity .

We also believe and practice corporate responsibility, and have recently joined the Pledge 1% Movement, ensuring that we continue to give back to our community.

We know that through our mission to End Cyber Risk we will continue to engage and give back to our communities.

All wolves receive compelling compensation and benefits packages, including :

Equity for all employees

Bonus or commission pay based on role

Flexible time off, paid volunteer days and paid parental leave

401k match

Medical, Dental, and Vision insurance

Health Savings and Flexible Spending Agreement

Voluntary Legal Insurance

Training and career development programs

Arctic Wolf is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, provincial, or local law.

Arctic Wolf is committed to fostering a welcoming, accessible, respectful, and inclusive environment ensuring equal access and participation for people with disabilities.

As such, we strive to make our entire employee experience as accessible as possible and provide accommodations as required for candidates and employees with disabilities and / or other specific needs where possible.

Please let us know if you require any accommodations by emailing .

Security Requirements

Conducts duties and responsibilities in accordance with AWN’s Information Security policies, standards, processes and controls to protect the confidentiality, integrity and availability of AWN business information (in accordance with our employee handbook and corporate policies).

Background checks are required for this position.