Field Service Technician

Job Description

Job Description

Laitram Machinery, a division of Laitram, LLC, is looking for a technical, energetic, and self-reliant Field Service Technician to service and manage its Canada accounts.

This is a key role assuming primary responsibility for regional customer relations, field installations and training, and equipment optimization services.

Occasional overseas travel required. Our Technicians & Engineers are the Face of Laitram Machinery to our customers.

Laitram, L.L.C, a global company, offers an unparalleled opportunity for those who want to work for an established, yet growing company in the private sector.

We offer opportunities for continuous improvement and career advancement. To learn more about our company culture, philosophy, and benefits, please visit our Careers website.

Responsibilities

• Plan, manage and perform mechanical and electrical assembly, installation and commissioning of equipment
• Train customers to operate, maintain and optimize equipment performance
• Plan and perform trials to optimize equipment performance and demonstrate value
• Provide warranty support by diagnosing failures, ordering parts and affecting repairs and replacements
• Provide insightful technical feedback to the Company’s Engineering and R&D departments to improve equipment performance and value
• Assist our commercial team in selling of the Company’s food processing equipment and services.
• Responsible for managing a work warehouse

Requirements :

• High school diploma or equivalent
• Minimum 5+ years’ of work experience as a mechanical or electrical technician
• Ability to travel extensively (40%) both domestically and internationally and work weekends, holidays as needed
• Valid driver’s license and good driving record
• Must have the ability to speak and read French
• 2 + years Electrical, Controls, PLC (Schneider) and Automation Systems experience.
• Ability to independently install, troubleshoot and repair mechanical / electrical equipment and control systems
• Ability to read and understand manufacturer’s drawings and manuals to self-teach new technology
• Strong organizational and time management skills with high level of attention to detail
• Effective communication (verbal and written) and relationship skills
• Proficient with Excel and Word
• Positive, confident outlook with an entrepreneurial, problem-solving personality
• Able to perform all essential job requirements identified in the Functional Job Description for this position, including the ability to safely lift up to 75 lbs.

climb ladders, work in tight spaces, and stand, kneel and squat on a repetitive basis.

Desired Qualifications :

• Technical degree (electrical / mechanical / automation)
• Experience with food processing equipment
• Strong electro-mechanical skills (electrical panels, motors, drives and networks), experience with industrial control systems
• Ability to MIG weld

Company Description

Intralox is a division of Laitram, L.L.C., with an extensive portfolio of innovative products and services that improve lives and optimize business worldwide each day.

Intralox’s conveyance solutions enhance food safety, power e-commerce, and solve challenges for industries from automotive to industrial manufacturing to consumer goods.

Together, our 3,000+ global employees are reliable problem solvers, continuously developing and directly delivering solutions that have driven our customers’ growth worldwide for more than 45 years.

We consistently and sustainably work together to create long-term value by continuously improving products, services, and processes for our customers.

Our award-winning customer service team provides comprehensive support and access to technical experts to deliver fast, reliable solutions.

Intralox was founded upon the principle of doing the right thing, by treating customers, employees, and suppliers with honesty, fairness, and respect.

We aim as a company to practice these principles every day, which is why we have been consistently recognized for innovation and workplace excellence.

We listen objectively, think creatively, and deliver results. To learn more about our company culture, philosophy, and benefits, please visit our company page.

Company Description

Intralox is a division of Laitram, L.L.C., with an extensive portfolio of innovative products and services that improve lives and optimize business worldwide each day.

Intralox’s conveyance solutions enhance food safety, power e-commerce, and solve challenges for industries from automotive to industrial manufacturing to consumer goods.

r n r nTogether, our 3,000+ global employees are reliable problem solvers, continuously developing and directly delivering solutions that have driven our customers’ growth worldwide for more than 45 years.

We consistently and sustainably work together to create long-term value by continuously improving products, services, and processes for our customers.

Our award-winning customer service team provides comprehensive support and access to technical experts to deliver fast, reliable solutions.

r n r n Intralox was founded upon the principle of doing the right thing, by treating customers, employees, and suppliers with honesty, fairness, and respect.

We aim as a company to practice these principles every day, which is why we have been consistently recognized for innovation and workplace excellence.

r n r n We listen objectively, think creatively, and deliver results. To learn more about our company culture, philosophy, and benefits, please visit our company page.