customer service manager - retail
- Education : College / CEGEP
- Experience : 1 year to less than 2 years
Tasks
- Manage staff and assign duties
- Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales
- Determine merchandise and services to be sold
- Implement price and credits policies
- Locate, select and procure merchandise for resale
- Develop and implement marketing strategies
- Plan budgets and monitor revenues and expenses
- Resolve issues that may arise, including customer requests, complaints and supply shortages
- Recruit, hire and supervise staff and / or volunteers
- Conduct performance reviews
- Plan, organize, direct, control and evaluate daily operations
Green job
- Involves duties and responsibilities that lead to positive environmental outcomes
- Work Term : Permanent
- Work Language : English
- Hours : 30 hours per week
Bilingual Customer Service Representative (Retail)
Empire life is looking to hire a Customer Service Representative to join our Retail Operations team! If you love speaking directly with customers, and upholding high quality customer interactions, while working in a dynamic & supportive team environment, then this role is for you!. Bilingual Custome...
customer service manager - retail
Determine merchandise and services to be sold. Resolve issues that may arise, including customer requests, complaints and supply shortages. ...
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