Account and Office Manager

This position is open to candidates across Canada and is fully remote. We are also open to American candidates whose book of business is cross-border.

WHO WE ARE

Our client, Rite Way Freight, is a brokerage firm dedicated to providing top-quality freight delivery services across Canada and the USA.

The inspiration behind Rite Way : to provide quality service to their diverse customer base and their unique team. Our priority is to foster long-term relationships with everyone they partner with because, at their core, Rite Way values people.

Their success has been routed in this and that’s why they are in a high-growth period , looking to expand their team.

THE ROLE : SR ACCOUNT MANAGER & OFFICE MANAGER

As a Hunter, you’re consistently expanding your book-of-business by reaching out & delivering to clients. Your work is vital to the growth of Rite Way as we expand our services and offerings.

You will play a pivotal role in expanding our client base, driving sales & contributing to the overall success of our organization.

As your book of business grows, this role will evolve into the growth of a team for you to nurture and administer.

WHAT YOU WILL DO

• Develop & implement an Annual Prospecting Plan to uncover sales opportunities while holding yourself accountable with the support of your manager
• Sourcing new sales opportunities through both inbound lead follow-up & outbound cold calls
• Nurture your pipeline from generating leads through research and networking to following-up consistently with your clients
• Actively listen to your prospects / clients’ needs considering how we can make their professional lives easier through our services while also being transparent when we can’t
• Work closely with the CEO & Sales Manager on account planning, sales projections & innovative ideas on how to improve the process for yourself & the business at large
• Work with all departments through the onboarding process of secured business, being there for your client & supporting our administrative team when necessary
• Other duties as assigned by management that are relevant to your department & title

WHAT YOU OFFER

• 2+ years within the third-party logistics (3PL) industry and book-of-business in non-asset road is a must . For a senior title, must have 4+ years of relevant experience and the skill-set to prove it!
• An Intrapreneurial spirit and integrity; words matter and so do results
• Excellent written & oral communication skills in English. If located in Quebec, we are looking for someone bilingual (French / English).

WHAT WE OFFER

• Clear Expectations : Day 1 you will know what is expected of you in the short & long term for baseline & success metrics.
• Setting You Up for Success : We expect you to show up, perform, innovate and evolve. We also hold ourselves accountable to giving you the space & tools to do so.

We want to see you grow with us

Salary + Incentives without Limits : Our package is transparent & generous with no caps. Your success is everyone’s success & we won’t hold you back financially or professionally.

In fact, we’re rooting for you!

• Benefits : Medical, Dental health benefits. RRSP matching.
• PTO : 10 Vacation Days 2 Personal & Sick Days
• Flexibility & a healthy work environment
• Fully Remote + Monthly Meet-Ups : You have the opportunity to work from home to maximize your time but we also believe in investing in team building.

That’s why we have monthly meet-ups where the entire team gets to interact, learn and have some fun.