Lead Technician
Description :
please use the Job Title / Description below :
Title - Lead Technician
Tentative start date ASAP
Tentative end date Months.
Work shift (days / times) st shift - Flexibility - PM EST Possibility to become hybrid
Work Location Rue Industrielle-LaPrairie QC CA
Required skill set
Travel Required (% of travel)
Is this a temp to perm position Temp
Screen- Onsite, Phone, or via Teams ? If local can be onsite and or Teams.
Essential Responsibilities
- Record customer complaints, analyze problems, obtain additional information from the customer, search the documentation / experience for possible solutions, propose a valid and applicable solution.
- Present to internal and external customers the documentation necessary for the operation and maintenance of the devices.
Provide additional information as needed.
- Write diagnostic, assembly and disassembly procedures.
- Respond to technical questions raised by inside sales staff, contract administrators or from a client of the latter. Provide technical assistance during the drafting of submissions.
- Analyze, research, propose solutions to problems concerning the discontinued products of Client Grid Solutions. Test and industrialize the solution.
- Help materialize business opportunities.
- Check and approve the site reports of our technicians
- Carry out electrical and occasionally mechanical drawings.
Required Qualifications
- Bachelor's degree in mechanical engineering / or technical industrial engineering
- Minimum of years of relevant experience
- Knowledge of electrical networks
- Knowledge of drawing software AutoCAD
- knowledge of office software (MS Office Suite)
- Fluency in French and English
Desired Characteristics
- Be able to read and design electrical and mechanical plans
- Experience in Project Management is an asset
- Have good skills in interacting and communicating with customers and staff
- Ease of presenting information to an audience.
- Analytical skills, leadership
Does the position allow for the worker to be virtual / remote? No
Hours per Day Hours per Week Total Hours ,
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