Recherche d'emploi > Bradford West Gwillimbury, ON > Temps partiel > Customer service representative

Overnight Customer Service Representative (Motivator) – Bradford Holland and Sideroad 10

GoodLife Fitness
Bradford, Ontario
17,95 $-19,45 $ / heure
Temps partiel

CUSTOMER SERVICE REPRESENTATIVE (MOTIVATOR)

Who is a Customer Service Representative (Motivator)?

The Motivator role is critical to the success of our GoodLife Fitness Clubs. A Motivator is typically the first Associate a Member or Potential Member interacts with upon arrival to the Club.

The Motivator is responsible for creating a welcoming, clean and safe environment to help Members achieve their fitness goals.

The role involves being a front desk expert and is pivotal in assisting and supporting Members and Potential Members, to ensure their experience with us is always positive and engaging.

What will you be doing?

  • Be Pleasant and Present with every greeting and interaction.
  • Greet Members as they come into the Club and check them in for their workout.
  • Greet Potential Members that have appointments or that come into the Club as walk-ins and direct them accordingly.
  • Properly and efficiently handle incoming calls from Members and Potential Members. This includes answering the phone within three rings and taking messages or booking appointments.
  • Assist Members on the floor with questions about the FitFix and Cardio machines.
  • Possess in-depth knowledge regarding Memberships and all Club services and amenities and able to sell these products when opportunities arise.
  • Assist Members through possessing an in-depth knowledge of all our systems to be able to efficiently answer Member questions, resolve Member issues or concerns, make updates to Member information, sell memberships, services, products and amenities, etc.
  • Handle comments, suggestions and concerns in a courteous and professional manner.
  • Provide Fit-Fix Starter sessions for new and current Members.
  • Complete Club runs and cleaning tasks as required to maintain cleanliness standards.
  • Complete any other tasks required to provide an exceptional experience for Members and guests.
  • Complete any required Learning and attend all monthly meetings.

Do you have what it takes?

  • CPR-A & AED Certification
  • Must be Smart Tan certified within 3 months of employment
  • Interpersonal Savvy : Relates well to all kinds of people up, down, sideways’, inside and outside of the organization.

Builds appropriate rapport. Builds constructive and effective relationships. Uses diplomacy and tact. Can diffuse even high-tension situations comfortably.

Customer Focus : Is dedicated to meeting the expectations and requirements of internal and external customers. Gets first-hand customer information and uses it for improvements in products and services.

Acts with customers in mind. Establishes and maintains effective relationships with customers and gains their trust and respect.

Team Contribution : Always helpful to the rest of the team / other teams. Among the first to volunteer to help others succeed.

A model of sharing, caring, and cooperation.

Approachability : Is easy to approach and talk to, can be warm, pleasant and gracious. Spends the extra effort to put others at ease.

Is sensitive to and patient with the interpersonal anxieties of others. Builds rapport well and is a good listener.

  • Knowledge of the fitness industry
  • Excellent written and verbal communication skills
  • Superior customer service skills; ability to fully understand and embrace company culture
  • Proficiency in the use of computers
  • Previous customer service and sales experience an asset

What's in it for you

  • Ongoing training and development to ensure a long and successful career path
  • Career advancement opportunities
  • Competitive Total Rewards Package
  • FREE Fitness membership
  • Fun and energetic atmosphere to come to every day!

Compensation : $17.95 - $19.45

$17.95 - $19.45

Il y a plus de 30 jours
Emplois reliés
GoodLife Fitness
Bradford West Gwillimbury, Ontario

Gets first-hand customer information and uses it for improvements in products and services. CUSTOMER SERVICE REPRESENTATIVE (MOTIVATOR). Who is a Customer Service Representative (Motivator)?. The role involves being a front desk expert and is pivotal in assisting and supporting Members and Potential...

Offre sponsorisée
Spade Recruiting
Georgina, Ontario

This position will work with multiple clients throughout the day providing outstanding service and product knowledge. Handle incoming customer service calls. Accept customer calls and return customer. Work and learn from management teams to stay up to date on new products, services, and policie...

DGA Careers
Schomberg, Ontario

They are seeking a Personal Lines Customer Service Representative to join their team and continue a high touch and exceptional service. Personal Lines Customer Service Representative. Solid understanding of insurance regulations, standards and office workflows. Our client is an independent insurance...

Mier Human Capital Moreover
York Region, ON

Manage incoming calls and respond to customer inquiries while maintaining a respectful and customer centric approach. Job Title: Bilingual Customer Service Representative. Bilingual Customer Service Representative. Professionally respond to customer requests by phone and/or via the customer portal. ...

Empire Life
, Any Canadian Location, CA

Deliver excellence - provide a personal, accurate, professional, and courteous service and resolution to our customers. Providing prompt and courteous resolution of enquiries from partners and customers relating to administration procedures and transactions. Processing applications and service reque...

ABL Employment
Bradford West Gwillimbury, Ontario

We have a new and exciting position working for one of the top Global Leaders in the Apparel Industry! We are currently seeking an Administrator/Customer Service Representative. We are currently hiring customer service representatives in the Greater Toronto Area. Supports managers and employees thro...

Dumitru Pitu - Desjardins Insurance Agent
King City, Ontario

The Insurance Customer Service and Sales Representative will be responsible for conducting sales activity and managing client accounts, providing exceptional customer service, communicating with clients to identify their needs and provide solutions. Insurance Customer Service and Sales Representativ...

DGA
Aurora, Ontario

They are seeking a Personal Lines Customer Service Representative to join their team and continue a high touch and exceptional service. Expertise: Customer Service , Customer Service - Personal , Broker-Customer Service , Sales , Broker-Personal. Personal Lines Customer Service Representative. Solid...

HireGrow Staffing
Aurora, Ontario
Télétravail

Overview: We are a rapidly growing company actively searching for dedicated and driven individuals from across North America & Canada to join us as life insurance benefits advisors in providing outstanding customer service and support to our client base. You will work remotely to serve clients a...

UniFirst Corporation
Ontario, CA

You will be a key player in delivering outstanding customer service as a liaison between customers and the company. You'll receive on-the-job training, robust online training modules through our Service Certificate Program - Customer Service Representative, and access to UniFirst's innovative traini...