Talent.com
Vice President, Ecommerce (Digital Product & Excellence)
Vice President, Ecommerce (Digital Product & Excellence)Knix • Calgary, AB, CA
Vice President, Ecommerce (Digital Product & Excellence)

Vice President, Ecommerce (Digital Product & Excellence)

Knix • Calgary, AB, CA
Il y a 24 jours
Type de contrat
  • Temps plein
Description de poste

Knix is an award-winning intimate apparel and activewear brand that is re-inventing intimates for real life. Through our innovative products and our engaged community, we are empowering people everywhere to be unapologetically free. Launched in 2013, we are one of the fastest-growing intimate apparel brands in North America and are globally recognized as an innovator within the apparel space. We reach over 3 million customers through our online stores, Knix retail locations across North America and channels such as wholesale and Amazon. We are revolutionizing the apparel industry with our best-in-class customer experience, innovative products and brands Knix and Kt by Knix. Come join us if you are looking for a purpose-driven and authentic career!

The Vice President, Ecommerce (Digital Product & Experience) is the architect and commercial owner of Knix’s digital ecosystem. You will own the full digital product roadmap, UX / UI strategy, site merchandising excellence, and the integration of AI and LLM-driven capabilities, while also carrying clear P&L accountability for the digital business.

You are equal parts product visionary, design thinker, merchandiser, and general manager. You understand that the website is our flagship store, Amazon is a critical growth and brand channel, and forecasting precision is essential to scale profitably. You obsess over clarity, conversion, and customer delight, and you hold yourself accountable to results.

This role shapes the future of Knix’s digital business, ensuring it is fast, intuitive, inspiring, and commercially explosive.

Lead the Digital Product Vision

  • Define and execute a multi-year digital product strategy that elevates site performance, usability, accessibility, and customer satisfaction.
  • Build a mobile-first, desktop-enabled experience that sets a new standard for apparel and lifestyle e-commerce.
  • Own the digital product roadmap end-to-end, balancing near-term performance gains with long-term platform innovation.

Own UX / UI and Site Merchandising

  • Lead UX, UI, CX, and Site Merchandising to deliver frictionless navigation, high-converting flows, and best-in-class product discovery.
  • Optimize end-to-end customer journeys with relentless focus on speed, clarity, conversion, and brand expression.
  • Ensure homepage, PDPs, PLPs, search, and cart / checkout are continuously refined and benchmarked against global leaders.
  • Drive Innovation Through AI + LLMs

  • Integrate AI and LLM capabilities across search, personalization, site merchandising, content automation, and customer support.
  • Champion experimentation, test rapidly, scale what wins, sunset what doesn’t.
  • Translate emerging technologies into tangible commercial and customer impact.
  • Strategic Planning, Forecasting & Operating Rhythm

  • Own digital demand forecasting in partnership with Finance, Ecommerce, and Operations, ensuring accuracy, accountability, and clear trade-offs.
  • Lead daily, weekly, and monthly business management cadences (“dailies”) to track performance, diagnose issues, and drive fast action.
  • Serve as a senior leader in cross-functional Sales & Operations Planning (S&OP), aligning demand, inventory, marketing, and site execution.
  • Proactively identify risks and opportunities, adjusting plans to protect revenue, margin, and customer experience.
  • P&L Ownership & Commercial Accountability

  • Own the digital P&L, with clear accountability for revenue, margin, conversion, and profitability.
  • Drive performance across key levers including CVR, AOV, traffic quality, site speed, SEO / AEO, and engagement.
  • Ensure digital product investments are tied to measurable business outcomes and return on investment.
  • Partner closely with Finance and Analytics to translate insights into action.
  • Amazon Accountability

  • Own Amazon as a strategic growth and brand channel, with full accountability for performance, profitability, and execution.
  • Ensure Amazon strategy is aligned with broader ecommerce, merchandising, and brand priorities, not siloed.
  • Drive operational excellence across assortment, content, conversion, and ongoing optimization.
  • Build and Inspire a High-Impact Team

  • Lead and develop high-performing teams across digital product, UX / UI, site merchandising, and digital operations.
  • Foster a culture of innovation, accountability, and continuous improvement.
  • Set clear goals, expectations, and performance standards, and coach leaders to deliver.
  • Collaborate to Win

  • Work closely with Creative, Brand, Performance Marketing, Retail, Product, Engineering, Finance, and Operations to ensure alignment between brand vision, commercial priorities, and execution.
  • Serve as the connective tissue between strategy and day-to-day delivery, bringing clarity to complex decisions.
  • Who You Are

  • A senior digital and ecommerce leader with 12+ years of experience across digital product, ecommerce, UX / UI, and site operations, ideally within category-leading consumer or tech-enabled brands.
  • A true operator with experience owning forecasts, operating rhythms, and P&L outcomes.
  • A product-led thinker who understands how UX, technology, and merchandising drive commercial results.
  • Deeply fluent in site merchandising, CRO, A / B testing, and performance optimization.
  • Experienced in Amazon management and accountability within a broader omni-channel ecosystem.
  • Fluent in AI and LLM applications, with a bias toward deployment, not theory.
  • Data-driven, decisive, and comfortable making trade-offs in fast-moving environments.
  • A calm, resilient, values-led leader who inspires trust and delivers clarity. An exceptional communicator and cross-functional partner.
  • How we Hire

    Our people are what make Knix, Knix! Our people are passionate and have a strong belief in our mission. Our people are naturally curious and ambitious by nature. Employees feel respected and supported at Knix. We take an inclusive and equitable approach offering the same interview experience to every candidate we meet with. Knix is an equal opportunity employer, we celebrate everyone and their intersecting identities. We know and believe that diverse and inclusive teams empower us to make better decisions and inspire innovation so that we can better serve our customers and community. We are committed to providing reasonable accommodations and will work with you to meet your needs. If you are a person with a disability and require assistance during the application process, please don’t hesitate to reach out! We celebrate our inclusive work environment and welcome members of all backgrounds and perspectives to apply.

    #J-18808-Ljbffr

    Créer une alerte emploi pour cette recherche

    Vice President • Calgary, AB, CA

    Offres similaires
    Associate Vice President - Business Development (Hybrid)

    Associate Vice President - Business Development (Hybrid)

    NATIONAL BANK OF CANADA • Calgary, Alberta
    Temps plein +2
    Advisory services, Commercial banking .A career as a Associate Vice President, Business Development with the Calgary Commercial Banking Team at CWB, a part of National Bank you will lead and achiev...Voir plus
    Dernière mise à jour : il y a plus de 30 jours • Offre sponsorisée
    Co‑Founder & Future CEO — B2B SaaS Venture (Full-Time)

    Co‑Founder & Future CEO — B2B SaaS Venture (Full-Time)

    FutureSight • Calgary D3J, AB, Canada
    Temps plein
    A leading venture studio is seeking an experienced Entrepreneur in Residence to co‑found a new B2B SaaS startup in Calgary, AB. The successful candidate will work closely with a dedicated team, driv...Voir plus
    Dernière mise à jour : il y a 2 jours • Offre sponsorisée
    Technology Product Manager

    Technology Product Manager

    Mnp Llp • Calgary
    Temps plein
    Inspirational, innovative and entrepreneurial - this is how we describe our empowered teams.Combine your passion with purpose and join a culture that is thriving in the face of change.Make an impac...Voir plus
    Dernière mise à jour : il y a 13 jours • Offre sponsorisée
    Director, Enterprise Content Strategy & Governance

    Director, Enterprise Content Strategy & Governance

    Canadian Cancer Society • Calgary
    Temps plein
    A non-profit organization seeks an Enterprise Content Management Director to lead their content strategy and governance.This role involves establishing processes, optimizing workflows, and engaging...Voir plus
    Dernière mise à jour : il y a 12 jours • Offre sponsorisée
    President & Vice-Chancellor : Vision for Growth & Excellence

    President & Vice-Chancellor : Vision for Growth & Excellence

    St. Mary's University • Calgary D3J, AB, Canada
    Temps plein
    A distinguished educational institution in Calgary is seeking a visionary leader for the role of President and Vice-Chancellor. This position involves providing strategic leadership, enhancing commu...Voir plus
    Dernière mise à jour : il y a 1 jour • Offre sponsorisée
    Casino President : Growth & Marketing Leader

    Casino President : Growth & Marketing Leader

    Renard International Hospitality Search Consultants • Calgary
    Temps plein
    A leading executive search firm is seeking a Casino President for a major casino in Western Canada.This role requires at least 15-20 years of progressive leadership experience in the gaming industr...Voir plus
    Dernière mise à jour : il y a 2 jours • Offre sponsorisée
    VP, Global Sales & Customer Experience

    VP, Global Sales & Customer Experience

    MacDonald Search Group • Calgary
    Temps plein
    A dynamic organization in Canada is seeking a Vice President of Sales to lead their sales and customer experience functions. This role is crucial in driving sales growth and ensuring alignment with ...Voir plus
    Dernière mise à jour : il y a 1 jour • Offre sponsorisée
    Director, Industrialization

    Director, Industrialization

    GAL AeroStaff • Calgary, AB, Canada
    Temps plein
    Canadian aerospace company specializing in delivering high-quality technical and operational services to the aviation industry. Our expertise includes aircraft interior, structural, manufacturing, a...Voir plus
    Dernière mise à jour : il y a 27 jours • Offre sponsorisée
    VP, Business Development - Enterprise Sales

    VP, Business Development - Enterprise Sales

    LHH • Calgary
    Temps plein
    Career Transition & Mobility Business Development.The Business Developer’s primary responsibility is to meet or exceed defined annual sales target goals while profitably building revenues within th...Voir plus
    Dernière mise à jour : il y a 1 jour • Offre sponsorisée
    Cybersecurity Transformation Leader

    Cybersecurity Transformation Leader

    KPMG LLP Canada • Calgary
    Temps plein
    A leading professional services firm is seeking a highly motivated Cyber Security Senior Manager in Calgary.This role involves leading cyber transformation engagements, advising clients on security...Voir plus
    Dernière mise à jour : il y a plus de 30 jours • Offre sponsorisée
    Head of Product Management

    Head of Product Management

    Ndax Canada Inc. • Calgary, AB, CA
    Temps plein
    Quick Apply
    As one of Canada’s largest and fastest growing cryptocurrency trading platforms, Ndax has set the bar high for the country’s fintech industry and is constantly leading the way in terms of...Voir plus
    Dernière mise à jour : il y a plus de 30 jours
    Associate Vice President - Business Development (Hybrid)

    Associate Vice President - Business Development (Hybrid)

    code4 • Calgary
    Temps plein
    A career as a Associate Vice President, Business Development with the Calgary Commercial Banking Team at CWB, a part of National Bank you will lead and achieve strategic business development object...Voir plus
    Dernière mise à jour : il y a 1 jour • Offre sponsorisée
    Product Leader : End-to-End Roadmaps & Impact

    Product Leader : End-to-End Roadmaps & Impact

    Blackline Safety • Calgary
    Temps plein
    A leading technology solutions provider in Calgary seeks a Senior Product Manager to take ownership of products from concept to end-of-life. This role involves defining the product roadmap, collabor...Voir plus
    Dernière mise à jour : il y a 25 jours • Offre sponsorisée
    Vice President Business Banking

    Vice President Business Banking

    BMO • Calgary
    Temps plein
    Cultivates, builds, and manages relationships with a portfolio of small business clients to build a pipeline of new business and increase BMO’s market share. Applies professional consultative sales ...Voir plus
    Dernière mise à jour : il y a 10 jours • Offre sponsorisée
    Strategic Tech Sales Executive – Digital Transformation

    Strategic Tech Sales Executive – Digital Transformation

    Softchoice • Calgary
    Temps plein
    A leading IT solutions provider in Calgary seeks a Commercial Account Executive.This role involves engaging customers to harness digital transformation opportunities and requires at least 5 years o...Voir plus
    Dernière mise à jour : il y a 13 jours • Offre sponsorisée
    Associate Vice President - Business Development

    Associate Vice President - Business Development

    National Bank • Calgary, AB, Canada
    Temps plein
    A career as a Associate Vice President, Business Development with the Calgary Commercial Banking Team at CWB, a part of National Bank you will lead and achieve strategic business development object...Voir plus
    Dernière mise à jour : il y a 11 jours • Offre sponsorisée
    Senior iOS VP - Architect, Leader & Mentor

    Senior iOS VP - Architect, Leader & Mentor

    Morgan Stanley • Calgary
    Temps plein
    A leading financial services firm is seeking a Lead iOS Developer – Vice President in Calgary.This senior role involves architecting and building robust iOS applications while mentoring junior staf...Voir plus
    Dernière mise à jour : il y a 13 jours • Offre sponsorisée
    VP, Career Transition & Enterprise Sales Growth

    VP, Career Transition & Enterprise Sales Growth

    LHH (Global) • Calgary
    Temps plein
    A leading HR solutions provider in Calgary is seeking a Business Developer to drive sales in Career Transition & Mobility. The role involves achieving sales targets, developing client relationships,...Voir plus
    Dernière mise à jour : il y a 1 jour • Offre sponsorisée