Branch Manager

Primary function :

The Branch Manager is accountable to provide a high level of leadership in fulfilling the sales, service and operational objectives of the assigned branch as well as creating an environment where team members grow and develop. Responsible for a branch with sales (will-call and counter sales) of $3+ million.

Principal Duties & Responsibilities :

Business Leadership

• Translates leadership and strategic direction for branch team members
• Communicates and executes a sound business strategy to team members that embraces change management.
• Makes sound, fact-based business decisions to support the needs and objectives of the business.
• Leads the team to become the customer's first choice for the products and services they need to keep their workplaces safe, efficient, and functioning by leading the location's efforts for all customer interactions within assigned branches.
• Builds strong internal and external partnerships to facilitate success and embed and execute our company strategy to assigned branches.
• Takes measured risks while being mindful to balance service, cost, ethics and integrity.
• Develop and execute a sales and marketing plan, which includes the showroom, and is designed to grow market share of counter and will call sales.
• Develop and lead a customer driven sales and service culture in the branch.
• Present business results during Quarterly Business Review

Operational Excellence

Talent Management

Preferred Education & Experience :

Grainger strives to be an employer of choice, to attract and retain top diverse talent, and to provide a safe and positive work environment for all of its team members. As part of Grainger hiring process, pre-employment background checks will be required for all external candidates. Internal candidates will be required to undergo a pre-employment background check when they move from a non-driving role to a driving role and / or a director role and above position.

In accordance with Performance Excellence guidelines, team members are encouraged to apply for positions closely matching their experience / background and that are aligned with their Individual Development Plan. Grainger is committed to the principles and practices of employment equity. We invite all qualified women and men, including persons with disabilities, visible minorities, and Aboriginal Peoples to apply for our career opportunities. Accommodations are available on request for all persons with disabilities taking part in the selection process.