Our client, a Top 5 Bank in Canada is looking to hire a Delivery Manager to their team for an initial 12 months of contract with a possibility of extension / conversion.
This role is currently hybrid, 1 days per week in office in Toronto.
Responsibilities Include :
- Support Journey Managers : Assist in digital campaigns, publishing, user experiences, and digital sales activities to enhance customer engagement.
- Error Investigation : Work with the Campaign Enablement team to investigate and resolve pre-production or post-production errors related to digital campaigns.
- Regulatory Compliance : Monitor and ensure adherence to CASL, anti-spam, and privacy regulations to maintain compliance in all digital marketing activities.
- Collaboration with Channel Partners : Identify and optimize opportunities for collaboration with channel partners, focusing on retargeting, deep-linking, and campaign enhancements for an omnichannel experience.
- Data-Driven Recommendations : Partner with Analytics, Data Science, and Marketing Science teams to measure channel performance and provide optimization recommendations based on customer pain points and key learnings.
- Customer-Focused Culture : Promote a customer-centric approach to deepen client relationships and leverage broader Bank resources and knowledge.
- Risk and Compliance Management : Ensure day-to-day activities align with the Bank's risk culture, risk appetite, and regulatory obligations, fostering a compliant and effective operational environment.
Must Have Qualifications
- 3+ years' experience with digital marketing platforms such as Responsys, Adobe Campaign, Salesforce Marketing Cloud, Adobe Experience Manager, and Adobe Journey Optimizer (1 or 2)
- 3+ years' experience in leading and coaching a high-performing team
- 2+ years of experience with an email platform migration
- 1 year of experience with Adobe Analytics
- 2+ years of experience working with Microsoft Office products (Excel, PowerPoint, Word and Sharepoint).
Nice to have Qualifications
French and / or Spanish language skills are preferred.
If you are qualified and interested in discussing this role in more detail, please submit your resume to [email protected]
For other opportunities please visit www.ifg-global.com
VMS1
Il y a plus de 30 jours