Tenant Services Coordinator
Our client is seeking an organized and dynamic Tenant Services Coordinator for their commercial property management office in Mississauga, ON.
Roles and Responsibilities :
- Execute administrative tasks, including data entry into property management systems, processing work orders, managing monthly tenant billables, purchase orders, and other related responsibilities.
- Aid in the coordination and execution of events, overseeing event calendars, assisting with new tenant welcome packages, and engaging in various ad-hoc projects.
- Support Tenant Satisfaction Surveys, analyzing and summarizing results to enhance overall tenant experience.
- Ensure efficient file management and archive processes.
- Take charge of the continuous management of the office, including supplies, copiers, courier services, and associated budgets.
- Establish and maintain effective communication with staff, tenants, and contractors. Collaborate with site staff and liaise with internal teams to provide necessary support.
- Professionally handle all incoming telephone calls and email inquiries.
- Manage the communication and execution of tenant Advisory Notices with precision.
Qualifications and Skills :
- 1+ year of customer service or administrative experience, preferably in property management or real estate.
- Strong organizational and time management skills.
- Excellent problem-solving skills and ability to navigate complex situations.
- Proficient at Microsoft Office.
- A high level of professionalism as this role entails working with professional tenants.
- Collaborative nature with strong communication skills.
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