- Education : College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
- Experience : 1 year to less than 2 years
- or equivalent experience
Tasks
- Give access to computer networks
- Report on the performance of computer systems and networks
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- Perform Web-server backup and recovery operations
- Manage incidents
Support for newcomers and refugees
- Recruits newcomers and / or refugees who were displaced by a conflict or a natural disaster (for example : Ukraine, Afghanistan, etc.)
- Work Term : Permanent
- Work Language : English
- Hours : 30 to 40 hours per week
Help desk technician
Providing monthly help desk reports. You have at least 1 year experience, ideally within a Helpdesk / Technical Support role. ...
help desk technician
Hours: 30 to 44 hours per week.Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years.Experience: 2 years to less than 3 years.Respond to users experiencing difficulties with computer.Consult user guides, technical manuals and other documents to ...
help desk technician
Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years.Experience: 1 year to less than 2 years.Give access to computer networks.Report on the performance of computer systems and networks.Respond to users experiencing difficulties with computer.Co...
Help desk technician
Providing monthly help desk reports. You have at least 1 year experience, ideally within a Helpdesk / Technical Support role. ...
Yardi Help Desk Support
Respond to help desk queries in the company’s support ticketing system and record progress on those tickets. The ideal candidate will have strong problem-solving skills with demonstrated experience in support and thrive in a collaborative, team-based setting. This may include scoping meetings, as we...
Service Desk Analyst (4500)
New Value Solutions, a national IT consulting company, is seeking a Service Desk Analyst to help our client support their IT business needs. Manage small to medium infrastructure projects including upgrades, new services and service changes. Provide intermediate triage and support for typical desksi...
Service Technician - Shop - Material Handling/Forklift
Brandt is currently seeking Service Technicians for our Calgary Material Handling location. Must be committed to customer service and service excellence. Continually assess service task hazards and ensure work is performed safely, and to accepted standards &n...
Security Technician (Service)
Multi-disciplined in the security industry from service, small works, fault-finding and maintenance, and having installation knowledge. We offer a wide variety of benefits including the following: Comprehensive health, dental and medical benefits, including wellness supports, RRSP matching and gener...
Service Desk Analyst - Level 1
We’re hiring a self-motivated Service Desk Analyst – L1 with experience working in a Service Desk environment. Work with internal and external resources to identify and troubleshoot root causes for recurring service desk tickets. ...
accounting technician
Secondary (high) school graduation certificate.Keep financial records and establish, maintain and balance various accounts using manual and computerized bookkeeping systems.Maintain general ledgers and financial statements.Prepare other statistical, financial and accounting reports.Prepare trial bal...