JOB TITLE BILINGUAL ACCOUNT COORDINATOR (English / French)
NATIONAL OCCUPATION CODE 11202
POSITION TYPE FULL-TIME
As a Bilingual Account Coordinator, you will be responsible for assisting in managing several established Lottery accounts, and act as a liaison between assigned clients and internal work groups, to ensure exceptional service and product quality from initial ticket concept through production to delivery.
What You’ll Do :
- Partner with the internal account team and assist in managing several clients and projects.
- Prepare customer specifications for lottery tickets and obtain appropriate approvals from the clients.
- Track and maintain project paperwork, while ensuring accurate and timely delivery of projects.
- Participate in strategic planning and development alongside internal team through the creation of new ticket artwork and other specific lottery documentation.
- Respond in a timely and efficient manner to all incoming inquiries and correspondence, both internally and externally, relative to assigned accounts.
- Liaise and collaborate with internal work groups to troubleshoot any issues that may arise, and to meet customers’ delivery requirements.
What You’ll Bring :
- Post-Secondary education in Business Administration, Marketing, or other related fields.
- 2+ years’ experience in an Administrative or Project Coordination role.
- Fluent in English and French.
- Outstanding grammar, written and verbal communication skills.
- Demonstrated ability to handle multiple projects and details simultaneously and operate with flexibility in the presence of shifting priorities and deadlines.
- Highly proficient in the Microsoft Office Suite; Word, Excel, Outlook, PowerPoint.
- Previous lottery experience is an asset.
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