JOB TITLE BILINGUAL ACCOUNT COORDINATOR (English / French)
NATIONAL OCCUPATION CODE 11202
POSITION TYPE FULL-TIME
As a Bilingual Account Coordinator, you will be responsible for assisting in managing several established Lottery accounts, and act as a liaison between assigned clients and internal work groups, to ensure exceptional service and product quality from initial ticket concept through production to delivery.
What You’ll Do :
- Partner with the internal account team and assist in managing several clients and projects.
- Prepare customer specifications for lottery tickets and obtain appropriate approvals from the clients.
- Track and maintain project paperwork, while ensuring accurate and timely delivery of projects.
- Participate in strategic planning and development alongside internal team through the creation of new ticket artwork and other specific lottery documentation.
- Respond in a timely and efficient manner to all incoming inquiries and correspondence, both internally and externally, relative to assigned accounts.
- Liaise and collaborate with internal work groups to troubleshoot any issues that may arise, and to meet customers’ delivery requirements.
What You’ll Bring :
Post-Secondary education in Business Administration, Marketing, or other related fields.2+ years’ experience in an Administrative or Project Coordination role.Fluent in English and French.Outstanding grammar, written and verbal communication skills.Demonstrated ability to handle multiple projects and details simultaneously and operate with flexibility in the presence of shifting priorities and deadlines.Highly proficient in the Microsoft Office Suite; Word, Excel, Outlook, PowerPoint.Previous lottery experience is an asset.