POSITION SUMMARY
The Manager, Region Office Operations oversees and manages the day-to-day administrative operations of a Region / Division Office.
This position acts as key liaison between head office, consultants, and clients. Key aspects of the position include coordination and implementation of corporate initiatives, supervising a human resource complement, business processing and compliance / regulatory requirements, facilities maintenance, financial resource management, inventory management and controls.
DUTIES INCLUDE :
Manage Human Resource complement :
Recruitment, training, development, and performance management
Coordination and implementation of corporate initiatives, policies and procedures related to business processes, regulatory / risk management
Oversee general office operations :
Financial resource management, facilities maintenance, inventory control
Region Office business processing and compliance / regulatory administration
Provide support to Consultant Network including orientation, training, general inquiries, procedures, sales support inventory
Support local management in recruiting / licensing process, compliance, and regulatory requirements
QUALIFICATIONS :
4 years of office experience preferably in the Financial Services industry
Post-secondary education in a business discipline and completion or enrollment in industry recognized courses (e.g. IFIC, CFP) would be an asset
Proven strengths in the areas of :
Communication Proficient in verbal and written communication
Leadership Efficient use of resources, recognition of contributions, fostering development of team
Accountability Ownership and responsibility of individual and team actions to achieve results
Teamwork Fosters an environment of cooperation and collaboration to achieve common goals
Strong business / technical, interpersonal, time management, organizational and relationship management skills
Ability to work independently in a multitask environment with a diverse group of individuals
Proficiency in PC capabilities including Microsoft Office Suite
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