Manager, Region Office Operations

POSITION SUMMARY

The Manager, Region Office Operations oversees and manages the day-to-day administrative operations of a Region / Division Office. This position acts as key liaison between head office, consultants, and clients. Key aspects of the position include coordination and implementation of corporate initiatives, supervising a human resource complement, business processing and compliance / regulatory requirements, facilities maintenance, financial resource management, inventory management and controls.

DUTIES INCLUDE :

Manage Human Resource complement :

Recruitment, training, development, and performance management

Coordination and implementation of corporate initiatives, policies and procedures related to business processes, regulatory / risk management

Oversee general office operations :

Financial resource management, facilities maintenance, inventory control

Region Office business processing and compliance / regulatory administration

Provide support to Consultant Network including orientation, training, general inquiries, procedures, sales support inventory

Support local management in recruiting / licensing process, compliance, and regulatory requirements

QUALIFICATIONS :

4 years of office experience preferably in the Financial Services industry

Post-secondary education in a business discipline and completion or enrollment in industry recognized courses (e.g. IFIC, CFP) would be an asset

Proven strengths in the areas of :

Communication – Proficient in verbal and written communication

Leadership – Efficient use of resources, recognition of contributions, fostering development of team

Accountability – Ownership and responsibility of individual and team actions to achieve results

Teamwork – Fosters an environment of cooperation and collaboration to achieve common goals

Strong business / technical, interpersonal, time management, organizational and relationship management skills

Ability to work independently in a multitask environment with a diverse group of individuals

Proficiency in PC capabilities including Microsoft Office Suite