Business Operations Support Specialist
Who We Are
Dyno Nobel is a global leader in the commercial explosives industry. We provide innovative blasting solutions and quality explosives products throughout North America, Australia and selected customers in the Asia Pacific.
Join us in everything that’s great about Dyno Nobel : OUR culture, OUR values, OUR commitment to safety and most importantly our PEOPLE.
This combination makes Dyno Nobel a terrific place to work.
Dyno Nobel is a subsidiary of Australian based Incitec Pivot Limited. IPL's 4500 employees also manufacture and market industrial chemicals and fertilizer products & services to customers around the world.
What You’ll Do
As the Business Operations Support Specialist, you will be accountable to provide the highest levels of internal and external customer support out of our office in Boisbriand QC.
This encompasses accurate order taking, invoicing, inventory movements / counts and processing purchase order requisitions and other related tasks.
Other duties will include :
Professionally assist customers with their order requirements
Communicate with operational sites to co-ordinate deliveries
Ensure customer deliveries include all contractual changes and are invoiced in a timely manner, in order to maximize cash flow and relieve inventory in SAP
Professionally analyze and answer customer inquiries; provide assistance extracting related reports where required
Have a basic understanding of other areas of the business and the impact each area has on one another
Understand and maintain customer profiles to reflect customer(s) contract
Product knowledge directly related to customer needs
Maximize cash flow through timely billing of accounts receivable
Resolve internal and external customer inquiries
Instantel / Customer Service Support Liaison
Ensuring customer profile binders are maintained with current quotes, PO’s, Accounts, Sales Orgs, and procedures
Be knowledgeable of customer quotes and contracts; ensuring accurate billing
Document details of corrections and additional charges to simplify AR responsibilities
Responsible for monthly site inventories and assist with controlling SLOB for target inventory turns
Assist sites with goods receipts and issues, open PO’s and transfers for accurate SAP data
What We’re Looking For :
Must be bilingual in English and French
College / University Business related degree is preferred
A combination of education and / or two years of related work experience in a mid to large sized organization
Proficient with SAP
Comply with all government regulation (including NRCan, TDG, OH&S and WHMIS) and company policies (including ISO and MSA standards)
Positive attitude, friendly demeanor, and a team player
What We Offer :
Paid vacation time + paid holidays
Health Care + Life insurance + AD&D
RRSP + RPP (after 1 year of continuous employment)
Generous paid parental leave
Employee Assistance Program
Friendly and supportive coworkers
Business Operations Support Specialist
As the Business Operations Support Specialist, you will be accountable to provide the highest levels of internal and external customer support out of our office in Boisbriand QC. Have a basic understanding of other areas of the business and the impact each area has on one another. Instantel/Customer...
Field Service Support Specialist
Field Service Support Specialist to join our team. Morris Business Solutions is the premier office technology provider in North and South Carolina. The ideal candidate for this role will be responsible for assisting customers and the field service team via remote and/or onsite support. Able to assis...
O2E Global Business Process Support Specialist, Deloitte Global Transformation
In the O2E Global Business Process Support role, you will work closely with the Transformation team on the following:. Use analytical frameworks to identify, prioritize, structure and solve complex business problems. Contribute content for presentations and reports, as well as supporting analytics f...
IT Support Specialist
Are you ready to launch your IT career and dive into a fast-paced world of problem-solving? Morris Business Solutions is searching for a passionate IT Support Specialist to join our dynamic Managed Services (MSP) team. IT Support Specialist - Fast Track Your IT Skills with Us!. We're a fun and suppo...
Business Analyst TSYS
Apex Systems is a large staffing and consulting firm and we are looking for a Business Analyst who is looking to work at a Big 5 Bank supporting highly visible TSYS Initiatives. ...
Business Intelligence Analyst
Assist in crafting business requirements by fulfilling the role of a Business Analyst. As the Product Analyst, your role involves extracting valuable business insights from data through intricate analysis, exploration, and visual representation. Evaluate the impact of business initiatives and sugges...
Data Analyst
As a Data Analyst at SnapTryAI, you will be responsible for analyzing and interpreting data to provide valuable insights and recommendations. This is a full-time remote role for a Data Analyst. Experience in data modeling and database management. Your day-to-day tasks will include data modeling, sta...
MONTREAL [HYBRIDE] - Business Analyst - Business Continuity/Disaster Recovery
We are hiring a Business Analyst specializing in Business Continuity/Disaster Recovery Planning to work with one of our clients, an international investment bank based in Montreal. The Service Continuity Management (SCM) Analyst collaborates closely with various teams, management tiers, disciplines,...
Data Analyst
As a Data Analyst at Fièra Cosmetics, you'll play a crucial role in supporting our data analysis and reporting needs, driving the growth and success of our brand. As we continue to expand, we're seeking a Data Analyst to join our dynamic team and contribute to the success of our brand. Design and bu...
Reinsurance Finance Operations Specialist
Reinsurance Finance Operations Specialist. We are seeking an experienced Reinsurance Finance Operations Specialist. Our Reinsurance Finance Operations team plays a pivotal role in maintaining accurate financial records and reporting for our reinsurance activities. The ideal candidate will have a com...