Recherche d'emploi > Peterborough, ON > Service manager

Manager, College Services

Fleming College
Peterborough, Ontario
88.3K $-110.4K $ / an
Temps plein
Temps partiel

What Are We About?

Fleming is located in the heart of the Kawartha Lakes Region in Central Ontario, Traditional Mississauga Anishinaabe Territory and covered by the Williams Treaties,1923.

a beautiful place to live and work, surrounded by natural beauty and a mere 90 minutes north-east of Toronto. The College’s 6,800 full-time and 10,000 part-time students, including hundreds of international students from countries around the world, attend at campus locations in Peterborough, Lindsay, Haliburton and Cobourg.

Fleming offers more than 100 full-time programs in Environmental and Natural Resource Sciences, Fine Arts, General Arts and Science, Technology, Skilled Trades, Community Development, Health, Business, and Justice as well as other Continuing Education courses.

We are also extremely proud of our more than 85,000 Fleming alumni who are contributing to their communities in the region, across the province and around the world.

What This Position is About :

Reporting to the Director, College Services, the Manager, College Services provides strategic leadership to the College’s ancillary business units to support student success and sustainable business development.

The incumbent is responsible for integrated business planning, revenue generation and implementing innovative practices that enable student success.

This work includes oversight of multiple ancillary business units, operational leadership, long-term financial forecasts, facility planning, and contract administration.

The Manager, College Services will oversee all aspects of the College ancillary services including the Campus Store and food services contract operational needs, OneCard operations, Parking, Conference & Events Services, and Information Booths.

Key aspects of this include working with the Operators, student associations and student body, campus partners and other stakeholders to deliver services that enhance the campus experience while achieving revenue targets.

Please note : This position is designated as working 100% on-site.

For More Information :

Explore what Fleming College has to offer and the beautiful communities we are surrounded by. Check out .

What We Are Looking For :

  • 3-year diploma in a related field of study
  • A minimum of 5 years of working experience including : Budget development and management up to $1M Facility management experience Experience managing multi-functions Experience developing and implementing a vision and departmental work plans.

Experience in developing, implementing, and monitoring service excellence. Strong leadership / management experience in a unionized environment.

Experience in employee motivation, development, team building, and human resource management Strong and effective communicator with experience reconciling significantly diverse viewpoints, foster cooperation and work collaboratively within and across various divisions / departments.

A sound decision-maker who possesses planning, analytical, negotiation experience. Experience working with multiple internal / external partners with conflicting priorities.

High level of integrity and trust, tact, and diplomacy with the ability to identify and respond to contentious or politically sensitive issues with discretion.

Proven leadership, analytical and decision making in a fast-paced work environment with the ability to make rationale judgement in complex and crisis situations.

Expert knowledge of the practice, design and delivery of ancillary services. Client services, community outreach and engagement skills Conflict resolution, facilitation, meditation and problem-solving skills.

Strong business acumen with revenue generation, data analytics and abilities to communicate financial concepts and models, including the impact on operations.

Excellent communication and relationship-building skills Ability to build consensus, negotiate, and influence. Ability to deal with ambiguity and complexity in emotionally difficult situations.

Software proficiency in Microsoft Office, databases, social media, and web-based platforms.

Please Note Admin

Please note that in addition to the salary range listed above, you will be eligible for performance-based incentives, in accordance with the College’s administrative compensation program and practices.

How To Apply

Internal Candidates can apply by going here : My Self Service >

Recruiting >

Careers or My Campus >

Career Opportunities

External candidate can apply by visiting our website : .

Equity, Diversity & Inclusion

Fleming College is committed to building diverse, equitable, inclusive, and accessible learning and working environments.

We welcome those who would contribute to the further diversification of our Staff, our Faculty and our Administration including, but not limited to, women, racialized persons, Indigenous peoples, persons with disabilities, and persons of any sexual orientation or gender identity to apply.

We believe in and promote the rights of all persons with disabilities and commit to ensuring accommodations available throughout the recruitment, selection and / or assessment process to applicants with disabilities.

If selected to participate in the recruitment, selection and / or assessment process, please inform our Human Resources staff of the nature of any accommodation(s) that you may require to ensure your equal participation.

Il y a plus de 30 jours